CEO and CMO at the Bizzy Hizzy

So last week they made this announcement at work.

The “new” Stitch Fix CEO had scheduled a visit to the Bizzy Hizzy. When founder Katrina Lake stepped down from the CEO position last year, Elizabeth Spaulding replaced her.

Elizabeth has been visiting all of the warehouses in the Stitch Fix network and her visit was the first time a CEO had visited the Bizzy Hizzy since our opening six-plus years ago.

The supervisory team at the Bizzy distributed a Google doc for warehouse associates and leaders to attend a question and answer session with Elizabeth. If we submitted what question we would like to ask, the Bizzy People & Culture office would select some of us to represent our warehouse.

Photo: the email announcing I was selected

I thought to myself, “I was a journalist for 15 years, I can ask a good question.”

I got picked!

In preparation for the CEO’s visit, our managers asked us to wear our Stitch Fix t-shirts. I went one better and also tied my “midnight society” Stitch Fix sweatshirt around my waist. Had to ‘rep’ second shift.

My supervisor and the other members of the Sunday to Wednesday 10-hour shift cohort were excited that I had been chosen, and to my delight, someone else from our cohort was also in the room.

When I arrived for the event, Emily Watts said hello. Emily is the general manager for the Mohnton facility which is Stitch Fix’s manufacturing facility here in Pennsylvania, producing the Mohnton Made clothing line.

My mother-in-law made a career out of garment manufacturing in the Kutztown area, so I’m extra excited to see American made clothing resurface.

Emily was also my store leader at one time at Target #2536. Many of the team members from that store have worked at or currently work at the Bizzy.

When I enter the room I see several small tables, creating the customary U-shape and a head table. There are twelve name plates around the U.

12.

I had no idea this would be so intimate. As we trickle in, I notice one odd thing: there is only one man among us. Everyone else is female. Did the men not read the email? Were they disinterested in the opportunity? Did they ask stupid questions?

Ethnically, age wise, and even ability wise, the room is diverse. There are two of us that I knew had disabilities— myself with my cerebral palsy and my hearing impaired colleague.

Debbie Woloshin and Cherizza Lundy entered the room first, and I had no idea who they were. Debbie plopped down beside me, and filled out her nameplate, while Cherizza did the same on the opposite side of the room in the empty seat there. Elizabeth came in, and seeing no more empty seats in the U, realized that she had to sit at the head table, so the other executives joined her.

I then learned that Cherizza is the head-of-staff and that Debbie is Debbie Woloshin, Stitch Fix’s first ever Chief Marketing Officer. She has an impressive fashion retail resume and such a great vibe. The discussion that resulted lasted almost an hour-and-a-half and I definitely felt like that panel of executives was using the visit to gauge the company’s needs from the bottom up. Maybe I’m naive, but I don’t think so.

We discussed what could improve the warehouse associates’ experience (growth and development opportunities as simple as peer to peer spreadsheet training and GED programs to more complex items like tuition remission; finding ways to ease childcare and transportation burdens; etc.), future growth of the company (hopes for improving technology, nurturing and expanding the Freestyle and traditional Fix businesses, and future growth of facilities (as existing facilities max out on capacity will we construct mezzanines in existing buildings, open nodes to existing buildings, or move into larger buildings). Certainly none of the discussions came with definitive answers, but you could see that the executive staff was weighing the enthusiasm, concerns and capabilities of the Bizzy Hizzy facility and team.

Well, I don’t think the building had enthusiasm or concerns. And what I also found encouraging was that our team still acted like our team. It didn’t feel like we were putting on airs for the boss.

“…we will do what we can to help and make you feel heard.”

I’ve been with the company now for almost two years, and I still believe that for a warehouse job, it’s a good job. And the company, while a little California ‘crunchy,’ has a good culture. As my original supervisor told me in my interview, “if you leave here upset after a shift, that’s on you. If you have a concern, tell us and we will do what we can to help and make you feel heard.”

Later that night, I sent connection requests to all three women and Cherizza accepted by requested at about 9:30 pm.

I hope all three women had a delightful visit not only to the Bizzy but to the Lehigh Valley in general.

In other odd little updates:

Darrell Lea Australian soft licorice made me very happy. I bought it at CVS, and after my ExtraBucks it was $1.11. I was looking for a candy treat, preferably plant-based that I wouldn’t eat in one sitting. The name sold me. It’s one letter different from my husband’s name. (Yes, I know we’re separated, but we’re not divorced yet so I feel “ex” isn’t right either. And he’s more to me than just the teenager’s father.)

I was extremely stiff yesterday — and when I admitted that to my fitness coach Andrew at Apex Training, he was brutal. Which was mean because I had already worked a full ten-hour shift. We got my heart rate up with ropes, stretched those leg muscles with weights, and did a whole bunch of split squats. I’m not stiff today, and I’m moving a whole lot better.

The teenager tested positive for Covid. Her head “felt funny” and she had post-nasal drip so she feared she might be developing an ear infection. So she went to the doctor. And tested positive for Covid. To combat this news, we ordered pizza from Domino’s and broke out some immune supplement from Target. We got the $20 family deal, which meant we got a pizza for each of us and a two liter of Diet Coke. I chased my immune supplement with a diet and gin. I almost tossed the tablet in the cocktail.

JP and Giorgio

This morning I tossed FURR fosters Jean-Paul Sartre and the random litter (they were named before I got them and have no theme so my naming convention does not apply) onto the sun porch to meet each other and perhaps influence each other. JP needs more socialization with other cats and the Random Litter, as I have christened them, need to learn that they are safe. They should be able to look at JP and realize, “hey, nothing attacked this little moron.” I filmed some videos. They are rather long and boring, but, if you’re patient, you might notice JP stalking our old man tripod Opie and little Dixie/Jenny (her folder was blank so I named her Jennifer Grey so ‘no one could put Baby in the corner,’ and then I saw online that her foster file said her name was Dixie) considering trying the cat door or making friends with my boy Fog.

Podcasts and Sunday spirit

My Rough Start to the Day

I thought today would be a laid back day doing little things around the house getting ready for the week ahead and maybe resting.

I woke from what should have been a good dream drenched in sweat and saddened— what was the dream? A friend gave me a hug. It’s been so long since someone I wasn’t related to gave me a hug that in the dream I started to cry.

And that made me wake up feeling isolated and alone.

And then my roomba tried to crawl under the bed and die— it was clogged up with so much cat hair the wheels and spinning parts had made thread out of it.

The cockatoo pooped on me. The parakeets flew out of their cage when I gave them food and water. The fluffy kittens are climbing curtains and managing to get to the top of the window molding to chase the budgies.

And now I need to take the fluffies to the vet to have them be given the all clear to be adopted. These are precious, cuddly kittens with gorgeous long hair and I fear that every day they are not listed on that web site is just detrimental to them.

So I started to cry.

I can’t even leave my bedroom until I get the parakeets safely in their cage but Boo-boo is being stubborn.

I have a headache because it’s past noon and I haven’t had any water or food yet today. a chicken finger basket from DQ would sure make my feel better but I lost four pounds with the new job and gained five this weekend.

So to distract myself, I want to tell you about podcasts.

The Actual Part that talks about Podcasts

Of course, the type of day it has been I totally forgot I had already started this blog post, and now I did it over. Sigh.

From my first attempt at this…At work, we are allowed to wear one earphone and listen to music or podcasts on our phones. In the first week, I just listened to the very random music on the speakers overhead in the warehouse.

Then I asked the teenager if I could borrow the generic AirPods she bought at the dollar store (if the kittens hadn’t eaten them). I also bought my own pair at the dollar store, so now I could experiment.

I signed up for every random podcast… after catching up with my friend William Prystauk’s podcast The Last Knock, once listed in Entertainment Weekly as one of the best horror movie podcasts out there.

I’ve rediscovered my old favorite Car Talk, which is always enjoyable regardless of your connection/experience with cars. My neighbor recommended some like The Indicator (snippets on economics) and Ted Talks Daily. The range of topics on both make it very thought provoking. Ted Talks allows me to be introspective and The Indicator gives me a chance to gain more insight into capitalist American society.

I’ve started following Netflix is a Joke because I love stand-ups comedians. I subscribed to the Daily Show with Trevor Noah because I am a huge Trevor Noah fan.

I rejected the Duncan Trussell Family Hour. I thought it would be fun since it’s new agey and edgy but the final straw was the opening song they wrote about life as an earbud singing about being thrust in the pubic hair of your ear. I also rejected Comedy Bang Bang, content and interviews were fine but it just seemed too long and not funny enough.

I thoroughly enjoyed my first episode of Seeking Witchcraft as they discussed Alex Crowley. I learned a lot and their broader discussion of building oneself and spirituality meant a lot to me.

My other favorites so far are American Innovations, where on a recent episode I learned about Alexander Graham Bell’s life and the science behind the telephone. I listened to several parts of the Do No Harm series which followed the plight of several families who wrongly had their children removed by the state.

Wondery has a magnificent program called This Imagined Life where they tell a second person account of a famous person’s life trying to get “you” to guess who “you” are. I learned about Jackie Robinson and Nora Ephron so far.

I still have many more to try, and if you have a recommendation let me know as I can listen about 7 hours a day.