Tag StitchFix

Stress, leg day, wins for the cat cafe, taste testing and EZ Pass Drama

Angel Ackerman Leave a comment

In 45 minutes, I need to leave for work. It’s Thursday and I feel like I haven’t stopped moving all week. I’m behind on my own commitments and starting to feel panicked.

The pop up kitten cafe fundraiser for Feline Urban Rescue and Rehab is this Sunday.

Although it has required effort from many people, in the last few days this has become my baby.

In the last 24 hours, we received commitments from Just Born candy and Target #2536 (the same Target where I used to work and that experienced a fatal shooting in the parking lot last weekend).

This brings our list of supporters to:

  • Many individual bakers
  • Easton Baking Company
  • Philly Pretzel
  • Wawa
  • Wegmans
  • Giant Food Stores
  • Keystone Snacks
  • Chocolate Works
  • Target
  • Just Born

Today the teenager and I will be heading to Keystone Snacks to get the Veggie Chips donation.

So that’s the fundraiser but meanwhile real-life goes on. I haven’t worked on William Prystauk‘s upcoming novel in his Kink Noir series, Bondage, in several days. Our personal cat, kitty cancer survivor Opie has a very goopy, wet eyes. This is very unusual for Opealope so I gave him a couple treatments with a chamomile tea eye wash for cats grown and prepared by our fellow foster, Granola Cat Lady.

Despite all this (and only 5 hours sleep from sharing my bed with the teenager’s dog, F. Bean Barker), I still made it to Apex Training for leg day and some warm-up core work. My body was very stiff after that, not really from the workout but because my period is late and doing things to my body.

Although I have to admit I fell on the way to the gym and broke the screen to my iPhone. After 3.5 years I now get to test my SquareTrade insurance.

The other big news is that the teenager installed a new toilet seat in the upstairs bathroom. The old one had screws so stripped it kept falling off while you were sitting on it. Bad news is: our bathroom is 1950s Flamingo Pink. The new toilet seat is white— the only one they had. I hate white toilet seats on colored bowls but I also hate “falling in.” And now that she’s seen it, the teenager agrees.

I finally tried my Emmi Roth cheddar cheese snacks from Hungryroot which were supposed to be for tuna artichoke melts but I couldn’t bring myself to use such fancy cheese on a grilled cheese sandwich. A colleague and I were talking about snacks & cheese so I brought her some and we tried it at the Bizzy Hizzy.

She loved it so much she googled where to buy it. Apparently it’s only available in Wisconsin and Switzerland. It literally melts in your mouth.

After work I went to Sheetz and ordered a pina colada lemonade with immunity boost with my bonus points. It tasted like candy, too thick to be refreshing but definitely very summery. I added some mango vodka when I got home. (Here’s a video if you want to see me talk to myself in a parking lot at midnight.)

And finally, not sure if I mentioned it on the blog, but I’m another step closer to resolving the great EZ Pass Drama of Summer 2021. Did you ever procrastinate something so long it bit you in the ass?

Yeah, so that’s what happened to me.

So, our Nissan Ultima (oh how I loved that car) died suddenly. My husband and I were still together and only had one car. He replaced the Ultima was a used Nissan Juke— a car he had wanted for a while. We moved everything from the Ultima into the Juke.

I had ordered an EZ Pass when I started work on my master’s in world history at West Chester University and was driving down the turnpike at least once a week.

So I knew that the EZ Pass was connected to my car— the Ultima— but I never really used it. I forgot about it. And then I bought my Jetta because I hated the Juke. Our family didn’t really go anywhere. I worked retail so I never really got time off. I had stopped working on my master’s as money got tight and my marriage continued to fail.

I neither returned nor updated the EZ Pass.

My husband returned the box of random things from the Ultima and I, with other things on my mind, tossed the transponder in my car hoping to remember to update it.

I never did.

At this point, I don’t even remember how to access my EZ Pass account.

This summer, the teenager took her grandmother to Cape May. She pulled up to the first toll booth and the toll collector yelled at her for trying to pay the toll.

Being a dutiful child, she trusted the toll collector who told her she had an EZ Pass.

Two weeks later, we get two violations from NJ EZ Pass. $30 in missed tolls and $55 in administrative fees. My daughter and I send a check, but I also send an email stating that I understand I hadn’t updated the EZ Pass, but my daughter had tried to pay the toll and the toll collector yelled at her.

They cashed the check.

Then a couple weeks after that I get a letter from PA Turnpike EZ Pass stating I had insufficient funds in my account and they were threatening to ticket me. Now, my EZ Pass was on a credit card. That credit card expired one month before my daughter’s trip.

I call the number. Because I don’t know my account pin or my transponder number, I am forced to leave a message and they say they will call me back. That was Monday.

A couple days ago I get another letter from NJ EZ Pass. They claim I didn’t pay one of the two violations. I send another email and send them a screen shot from my banking app of the cashed check.

It’s now Thursday. I go to PA EZ Pass and try to remember all my account info. I easily succeed. I look at the “insufficient funds.” $5.37 cents. They also demand $35 to load my account fully. Even though I haven’t used it in three years.

And you can’t just pay what you owe.

I then go to the “manage vehicles” tab, add the Jetta and delete the Ultima. That took five minutes. Had I done that years ago, I could have avoided the whole drama.

Week Four of Physical Training at Apex and more thoughts on Disability

Angel Ackerman Leave a comment

When I turned up at the Apex Gym today for my first session of the week, I was accompanied by the teenager and her dog. They were both impressed— and in the dog’s case confused— that my trainer Dan was wearing his baby.

I am always impressed with the different bodies I see at the gym and the attention both trainers give to their clients.

There was a woman at the gym finishing her session when I arrived. She was working hard with some dumbbells, with her back to me. She was older than I was, and overweight, probably at least obese by BMI standards (because I am overweight by BMI standards).

But she was uneven, with 80% of her excess weight in her legs.

And just like with me, Dan supported her and challenged her as if we were athletes. You could tell she was proud of herself, and I was proud of her.

And I couldn’t wait to tell my trainer Dan that I can already feel my body moving better. In his eyes, he calls it “a little increased mobility” and to me, I feel like my knees are moving the correct direction.

I told him that I got to pick at the Stitch Fix Bizzy Hizzy and covered about 6,000 steps and pulled 216 items in less than three hours. Now those aren’t stellar numbers, but I haven’t left QC in months. And I didn’t hurt.

If this Apex experience doesn’t teach me to participate in exercise and strength training daily, nothing will.

Today’s workout t-shirt was “let’s hit the bar” by The Fitness Tee Company and my trainer Dan let out an enthusiastic battle cry. We did hit the bar, and we added weight to it. I really enjoy bench press.

In other news, I listened to the latest podcast from the NYT Daily Sunday Read, “The Man who filed 180 disability lawsuits.” It looked at the “industry” of people hired by lawyers to find non-ADA-compliant businesses. And sue them.

I need to digest this more, but the reporter interviewed a small restaurant that almost lost everything because of such a lawsuit, in what seemed a situation where a new restaurant just had everything go wrong.

But the reporter also interviewed the litigant who said businesses have a responsibility to know the law better (my note: it’s almost 300 pages) and that being disabled is expensive so these lawsuits help pay for his equipment and care.

Link to the podcast on Spotify.

Luau luncheon at the Bizzy Hizzy

Changes are brewing at work. Tomorrow I learn the infamous mailer machine and QC Valley 0 has been transformed into a test site to see if QC centers can prep their own boxes as they fold each fix.

I’m terrified of this. I have a really awkward relationship with packing tape.

Middle of the Night Ruminations Providing Insights and Honoring Success

Angel Ackerman Leave a comment

First, the exciting news of the day… our new gym shirts from The Fitness Tee Co arrived a day early. The teenager presents an unboxing on YouTube here.

I couldn’t resist the doughnut tank and the other witty slogans. They were about $20 each and there was a BOGO 50 % off sale on the day I ordered. Shipping was $10.

  • Coffee and Weights
  • Let’s Hit the Bar
  • Cutting Carbs is Hard so I only eat doughnuts with holes

Update on the progress with Apex Training: As I mentioned in yesterday’s post, my trainer, Dan, and I worked core and lower body hard. (Read that here.)

Today my thighs and maybe my hamstrings hurt. Everything hurts. But when I went to work in QC tonight, I emptied every fix from the carts with the same squat form I would use if he were watching. That’s more than 125 times. And here’s the tidbit to consider about my quest to learn more about my body and my cerebral palsy, even though my thighs and hamstrings hurt, my knees moved much easier than I recall. Is it true? Or just my perception? And I came home without any back pain.

Three cheers to my trainer Dan at Apex.

In other Bizzy Hizzy Stitch Fix news, my supervisor has asked me to learn mailer machine. This is a work center only a few people in each shift know how to do. I have heard stories of the finicky and evil mailer machine. But, of course, I said sure.

As my supervisor walked away, I started to get a panicky feeling inside. Yesterday I was moved from my normal spot in QC to a position on the warehouse floor consolidating items in the flat pack bins. Then I got moved from that to men’s returns processing.

On Wednesday, I trained a brand new temp on women’s returns processing.

And now next week the mailer machine?

A few weeks ago it was a brief exposure to style carding.

My insecurity flared— thanks past employers— and I wondered “do I perform so poorly they keep moving me around to a place where I fit?”

And I chastised myself because I know the metrics, I’m not a bad employee. I hope they see I am reliable, flexible, smart, and enjoy learning.

To calm my insecurity, I texted my talented and lovely friend Joan. She retired from a place you might know, Martin Guitar. She worked, I believe, in human resource stuff. And she has some fancy jargon to toss around like Sigma and stuff.

I asked her, texting on my final ten minute break of the night: “I consistently achieve 96% of goal. They constantly train me for new things— spending a day here and there without mastering anything.
Am I someone they can rely on?
Or are they trying to find something I can do?”

I could hear Joan’s sigh across the night.

She replied, “They recognize that you are smart, and they don’t want you to get bored. They are cross training you to keep you flexible… They know you will catch on fast and do your best, even if it’s not 100% against their numbers. Does the job get done fast and well? Can they rely on you to do it? Of course!”

Everyone needs a friend like Joan.

Tell your insecurities to go f*ck themselves

The wise and effervescent Joan Z

She goes on, “Remember, they’re putting you where they need you. You are a willing pair of hands and pretty good at it. As I used to tell the people at the guitar factory, the more stuff you know how to do, the more valuable you are to the company.”

But here’s my favorite advice, “Tell your insecurities to go f*ck themselves.”

So a big thank you to Joan!

Training Update: Finishing Week Three at Apex Training

Angel Ackerman Leave a comment

My body turned to me as I went to my car after work today, and as I fiddled with the radio (calling up Natalie Merchant on Spotify singing Space Oddity), my body said to me,

“Jesus, woman, what are you doing? We need to talk.”

But seriously.

Let’s start at the beginning, shall we? But we can’t spend too much time on all this as it is 1:30 a.m. and my aching body craves sleep.

The teenager was up fairly early today so I suggested she and our almost 1-year-old pit bull/mastiff/black lab puppy walk with me to the gym, about 5 blocks away.

Now if you’re new here… I’m 46 years old, a former newspaper reporter. I have an amazing 17-year-old daughter. Her father and I separated two years ago but he lives nearby and is still an important part of our household. I have cerebral palsy. He has a club hand. I have recently started a quest to learn more about my body, restart my bodybuilding commitment (I was really into it six years ago) as an alternative to traditional physical therapy, and hopefully lose the 20 pounds I gained stress eating to cope with the toxic workplace of the last nonprofit I worked for.

So, the teenager, the dog and I walked up to the gym. F. Bean Barker is learning new manners everyday and the guys at the gym thought she was a beautiful dog.

And then the focus changed to leg day. Now, on upper body day I get to train like a normal person. On lower body day, my poor trainer has to balance my physical deficits with my desire to kick ass.

Or maybe I’m just as awkward both days, and I just never noticed.

Today was session six. It’s the last week of two sessions a week and next week we increase to three.

Please note: I have been in gyms lifting weights since college, which was about 25 years ago, and in recent years I’ve been in physical therapy to learn to walk, for balance, for the strain of my lumbar region caused by trouble with my S1 joint and my broken ankle. Every body is different. Every ailment or disability is different. It is a quest to balance what works for you, what your body needs and what hurts.

I firmly believe that nothing fixes the body like the right exercises. But for people with disabilities or health issues, it’s hard to recognize what pain you need to work through and what hurt is bad. As a weight lifter, I know muscle recovery pain. As a person with a disability, I often experience burning pain.

As a society, I feel like we invest so much money in medical tests, mental health, drugs, organic food, but we don’t want to pay for a trainer.

My trainer is getting to know me. He knows how to observe me. He asks questions about my mobility. We test exercises by going easy at first and adjusting them based on my performance.

And he reads me well.

There are times I can tell he’s afraid of pushing me too far and then I do the exercise and he makes it ten times harder because I surpassed his expectations. This makes him a good trainer because it means he’s testing my basic form and strength so I don’t get hurt. And he reads my body language to see how I’m doing— not relying on my words.

A good trainer has to push you out of your comfort zone. But he also has to make sure everything’s executed for best impact and in a way that you don’t get hurt.

I have to admit, I hated him a little today. But I also love his full body approach. But when he tells me to do sumo squats with a 15-pound dumbbell and my toes pointed out AND make sure my knees “follow” my toes… I don’t know whether to cry or punch him.

It’s the gym— both those feelings are valid.

But let’s examine the issue. My knees face in.

This means to perform the motion he has requested, I need to move one foot at a time carefully into position. I need to really concentrate on balance. As I move, I need to keep my head up, focus on stretching the knees to position in line with my toes (which is not the way they go) while holding a weight and trying not to fall.

I was dripping sweat by the end of this session— before he hands me a kettle bell to end the work out with kettle bells swings.

When I got home, I made a massive high protein vegan pasta. See me make it here (this can also be my official “before” video.)

I ate 90% vegan today. Only animal products I had were half and half for my coffee and a pack of beef jerky at work. I almost had iced tea with local honey but the teenager spilled it when I left it on the dog crate.

This was dinner:

Speaking of dinner— tonight at the Bizzy Hizzy my team competed in the Stitch Fix olympics. We won the gold medal in the egg toss. I was relieved they weren’t real eggs.

In other news:

  • I almost started editing William Prystauk’s latest novel in the Kink Noir series.
  • My Poppy Z. Brite books have arrived.
  • I hurt. I hope it’s the good hurt.
  • My friend Joan not only brought us old linens, but scored a cat carrier and animal crate at a yard sale.

Saturday update: Apex session 4

Angel Ackerman Leave a comment

Today marked my fourth session at Apex Training and my first meeting others at the gym.

Last night we had voluntary time off at the Bizzy Hizzy warehouse. We were released for a a long weekend at 6:30 p.m. (The warehouse is closed Monday for a computer upgrade.)

The teenager wanted to drive and enjoy sports mode in my Jetta. So we stopped at Sheetz and ate fried food and drank energy drinks as one should do at Sheetz. (View Sheetz Shenanigans here.)

I did some editing for Aspire to Autonomy. They are planning their annual 5K. They also recently opened a new safe house and currently have a labor trafficking survivor living there.

I also worked on more of the final proof for my first novel, the debut publication for Parisian Phoenix Publishing. No pressure!

And some of my main characters are having sex again. That, coupled with the fact that I was in men’s returns processing at the warehouse… led to some mental distraction.

I was in bed before midnight as I had a 10 a.m. session with Dan.

I love Dan’s philosophy in incorporating isolated and full body exercises. I love how he paces the workouts— apparently next week is our last week of two sessions a week and we begin three times a week and he’s going to develop metrics to track our progress.

I tripped on the way home, on the same damn bad patch of sidewalk, but this time I caught my balance and did not fall.

And when I got home, the teenager received her new crate for F. Bean Barker. And she bought one way too big. (More ridiculousness here— Bean and Em the FURR kitten).

Now, I’m off to grab Nan and we’re going to can some corn salsa with farm fresh corn.

Overextended: Update on the Boring Stuff

Angel Ackerman Leave a comment

This weekend was a strange blend of trying to catch up, trying to get ahead and trying to touch base with friends I haven’t seen in a while.

Love Boat

Bill Prystauk (the author of the Kink Noir book series) took the teenager and I to Jasmine for sushi and sashimi. We had a love boat where I tried and enjoyed sashimi for the first time: white tuna, salmon and some clam thing that tasted like a seafood gummy bear.

This week I have a commitment every morning and the Bizzy Hizzy every night. I don’t anticipate voluntary time off because the warehouse won’t have computers on August 2 so that will be another 3-day weekend.

The FURR Pop Up Cat Café is reaching some critical mass as FURR volunteers get more involved and excited. Tomorrow I have a 7:45 phone conversation scheduled with my cat foster godmother and an event planning meeting at 9 will Janel. Still no update on a coffee provider… I’m getting nervous.

But Joan Z agreed to take photos, Gayle is helping design some games.

Then at 10, I’ll be meeting Nan. And at 1, I’ll cook lunch and get ready for my Stitch Fix shift.

This week, I have two training sessions with Dan at Apex Training. Tuesday and Friday. As part of my recovery after these workouts, these might be my main days to do my edits and proofs on the final file for Manipulations. Official launch date is September 11.

Wednesday I visit the chiropractor (and I can’t wait to see what she thinks about my new fitness routine) and Thursday I see my primary care physicians and his residents about my anemia.

I mention all of this because these are the weeks when one has to focus on food prep, proper rest and activities to maintain mental balance.

So we shall see.

My Five Minutes of LinkedIn Fame

Angel Ackerman Leave a comment

I was scrolling LinkedIn a few days ago and one of the alumni career development personnel at Lafayette College (Margie Cherry) shared a post about older workers leaving jobs in the pandemic.

Last night, at the Bizzy Hizzy warehouse, my phone started buzzing with notifications that people liked my comment.

So I thought Lafayette College alumni were seeing it. I thought “wow! That’s 250 people.”

This morning I get a message from Margie— “your comment was featured on LinkedIn News.”

What?

Sure enough…

I suppose I’ve just typecast myself as an “older worker.”

But it’s so nice to read the comments and replies. Lots of people are reconsidering the value of work-life balance and lower stress jobs.

The Doodle Box: Celebrating Joy, Friendship and Playfulness at the Bizzy Hizzy

Angel Ackerman Leave a comment

Deep thanks to the doodling diva Gayle for sharing her talent with me

Stitch Fix is a strange place to work— of course, as a warehouse job it is highly metrics driven and monotonous but the environment encourages “authentic self” as the voice of every member of the team.

We don’t even have a human resource department. We have a “people and culture” team. So traditional HR is referred to as P&C in Stitch Fix jargon.

My therapist had to pause and ponder that one.

But thanks to Covid, each employee has their own “processing box” as we are discouraged from sharing tools. Every person gets a tagging gun, a box cutter, scissors, a lint brush, and this odd little sponge. The box itself is a discarded A6 envelope box from style carding.

And some people, if they gather more tools, graduate to a shoe box.

I asked Gayle to decorate mine as my attempt to adorn mine with stickers failed. My new box attracted much admiration and makes me happy as I gaze upon it.

After the Fall: When the Work Place Treats You as a Person

Angel Ackerman Leave a comment

Last night, after my fall on Monday, I returned to work at the Stitch Fix Bizzy Hizzy. I was assigned to receiving NAP (non-apparel), specifically binning shoes.

I’ve come to the conclusion that most jobs at the Bizzy Hizzy are mind-numbingly boring when you first do them, until you develop a rhythm and master the task.

Shoes go on the bottom shelves in NAP so you get a little stool on wheels and get to scoot around on that, getting up every 30 minutes or so to refill a cloth tote/cart (like you see in a laundry facility) with more shoes.

Sitting on the stool kills me— my back doesn’t like it and by the end of the night by butt hurts. But like anything, eventually you find ways to get used to it.

I get so sick of the same old tank tops last night I wanted to wear my Goth troll doll t-shirt. It comes exactly to the waist of my Stitch Fix Gaiam yoga pants, so it should be fine when measured against the no crop top rule. But to be safe I layered a longer shirt under it.

I think I binned almost 800 pairs of shoes. The section was packed pretty tight.

The first thing I had to do upon arrival was grab a pallet jack and move a cardboard gaylord of processed shoes across the warehouse from inbound receiving to NAP. Now the teenager’s father spent most of his career as a shipper/receiver so I’ve heard a lot about the utility of pallet jacks but I’ve never used one.

And Stitch Fix uses primarily plastic pallets so they are lighter than wooden ones.

And I did it. And texted my family excitedly. To which I received this text from the teenager:

“Oh my, that’s cool. And who TF let your beat up ass use a pallet jack? ‘“She can’t handle her own two feet… here’s a pallet.’”

The 17-year-old

I cackled in the middle of the warehouse as Siri read that one to me.

Somewhere in the second half of the night, I had the opportunity to relay this to my shift supervisor who stopped by to check on me. I respect this woman, did almost instantly. Not sure why— probably mostly because of how she dresses and carries herself.

(And she is a Stitch Fix client and wears a lot of Stitch Fix clothes.) Personally, I like when people visibly support the company’s that employ them. I feel it’s good for morale.

We had a chuckle about the pallet Jack comment. I showed her the damage on my shoulder (and she winced). I shrugged it off as no big deal and told her it was part of my life. Then she said something that touched me:

I’m sorry that you have to experience that.

Some of my wounds

She talked about her struggles getting her mom to advocate for her health as she gets older, and that she hopes I’m a good advocate for myself and that as I grow older I listen to my daughter.

I hope so, too.

After final break, my immediate supervisor stopped to see me. She also asked how I was and winced when I showed her some of my scabs.

These exchanges made me feel valued as a person. While Stitch Fix as a company is driven by metrics, which they have to be, I’ve found that at least in my nine months at the Bizzy Hizzy, the culture tries to make people feel respected and appreciated as individuals and part of the team.

Speaking of the team, the Bizzy Hizzy has frozen hiring on day shift so growth will now focus on second shift (“midnight society”). My supervisor and I discussed this briefly and I said I hope this doesn’t change the culture of our shift. We’re closer, more versatile and have more fun than day shift.

Because the team is cross-trained and understands each other’s jobs, I feel like that improves our ability to work together efficiently. Because we’re a fraction of the size of day shift, we know each other and really focus on goals.

I don’t want that to change.

Style Cards and the Soothing Sorting

Angel Ackerman Leave a comment

Since starting work at the Stitch Fix Bizzy Hizzy, my fascination for the company has not waned. When they began more than ten years ago, I remember reading about them in Vogue — they were the first subscription fashion service and how I wished to have the income to do something like that.

Subscription boxes were brand new then.

Now that I work in the warehouse I still marvel: at the miles and miles of clothes, number of clients, years customers have spent with the service, and the volume of mail in and out of that warehouse everyday.

With my interest in fashion and my curiosity regarding the business & warehouse specific logistics, I developed a new intrigue for style cards.

When you “style card” as a work center, you are supposed to print 900 sheets a night— each sheet has one personalized note and five style cards.

I asked my friends who get fixes to save them for me.

So I have been collecting them, reading them and now I have started to sort them by category and alphabetize them by brand. I find this organizing soothing. And they could be a great primary source archive of early 21st century fashion.

The teenager thinks I’m nuts.

Maybe I am.

Foster Khloe and sample style cards