Day 5 of Omada: Wondering if it’s a scam

I feel like I have said a lot of this a lot of times so bear with me as I say it again.

The background

About 10 years ago, I decided to try to lose five-to-ten pounds. Approaching my 40th birthday, I needed to shed some weight before my annual physical. I worked at Target at the time where I walked 14,000 to 17,000 steps a day. I started weight training again, primarily because I had broken my right hand at work and could not untwist the soda fountain nozzles at night. No hand strength left. I worked primarily closing shift and I would get up, do my weights and walk 2-4 miles around my neighborhood. Every day. I counted calories and perfected my macronutrients and I felt invincible.

I lost 30 pounds in less than six weeks– while weight training. I dropped too much too fast and I had to buy a fitbit to make sure I was eating enough.

I worked really hard to regain weight and muscle.

But now, I’m approaching fifty. I have reached an all-time high with my weight– weighing the same thing I did on the day my daughter was induced 20 years ago. I have gained a little more than 30 pounds in the four years since the pandemic and a lot of other personal events.

And as someone with a mobility disability, that weight impacts everything even more than it does for the average person. I went to the gym religiously for three years, but I didn’t have the willpower or the finances to stick with good habits. Because it’s cheaper to eat the $1 McChicken and $1 diet Coke than it is to make your own chicken sandwiches.

The present decision: Omada

I know what to do. I understand nutrition and everything I do wrong. But I need someone to hold me accountable because my personal discipline is gone. Today is my sixth day participating in Omada– a free-to-me program through my medical insurance company– and I went on a small binge last night.

Perhaps my opinions will change, but I think Omada is a scam. And I think the bulk of the program is driven by AI.

But let me summarize the philosophy of the program.

There is no calorie counting. No exercise tracking but steps. So if you want your weight-training to count you have to convert it to steps, which makes no sense. I understand the idea behind tracking meal choices and not calories or macros. The program wants you to study your choices and habits to make meaningful change.

I’m using the Omada app AND MyFitnessPal and I’m still not making good choices or creating positive change. I’ve participated in my group’s discussions. And I’ve sent a long introductory message to my coach. And I reported a tech issue regarding my scale the day I received it.

I remedied the problem with the scale, so I thought they saw that I was using it and that’s why they didn’t get in touch. Turns out, it just took a week.

So I told my coach my history, and after the first day of tracking she mentioned she saw evidence of stress eating in my day’s choices. I thought to myself, “Really?”

Now to me, stress eating is eating a family size bag of Cool Ranch Doritos. I reviewed my first day’s food. For lunch I had one leftover slice of pizza because I came home from a meeting extremely hungry, and in the evening I had a small individual bag of vegan gummy bears. My calorie count for the day ended around 1400.

Did she think I ate a whole pizza?

I replied, “It was just a busy day. I had a lot of meetings, but I think I made good choices.”

She asked, “Would you like some strategies for eating on the go?”

And I responded, “I have my strategies, but many of them include food I can’t afford right now like my KIND oatmeal breakfast bars that have 8 grams of protein perfect to tide me, and I don’t eat out because my grocery budget is around $100/month.”

Which if you ever read my posts on grocery shopping, you’ll know that’s true.

She responded with tips like eating slower and putting my utensils down (which my message to her pointed out that I did not eat before the meeting, came home very hungry and then took the easy way out, which has nothing to do with eating too much at meals) and how to be smarter about eating out (when I said I don’t have the money to eat out). I believe this list of suggestions came from a chat bot who recognized the phrase “meetings” “busy” and “on the go.”)

No mention of the fact that my grocery budget is below poverty level. A person might want to address that first.

The research

My reporter’s instincts kicked in at this point.

I was already perturbed that it gave me a step goal of 7500 a day without any consideration of my health, my current activity level or my goals.

As a person who works at home at my desk for nine to twelve hours a day I get about 4000 steps on an average day. If I walk to do my errands or take a leisurely stroll around the mall, I get 6500 steps. The last time I hit 10,000 steps I spent the next day in painful muscle spasms. My point is– you need to gradually increase your activity level, especially if you have preexisting conditions.

To qualify for Omada, you need to have a weight problem, a heart condition or diabetes (or prediabetes). I am overweight, ended up in the hospital with Afib last year and had gestational diabetes which puts me at risk for prediabetes. AND I have cerebral palsy.

For people with heart conditions or obesity, is it safe to suddenly walk 7500 steps a day?

I looked online. How does Omada get paid?

Insurance companies pay Omada based on how much patients interact with their devices.

So, Omada gets paid every time I step on the scale.

This is bullshit.

And last night, after a day of decent eating, I added on an extra 500 calories of a peanut chew-style candy, gin and juice and freeze-dried fruit that I didn’t put on the app.

2 thoughts on “Day 5 of Omada: Wondering if it’s a scam

  1. I found your article after searching online: “is omada health a scam?”, and this was after searching on youTube for “Omada Health” and noticing nothing reliably impartial was in the top 30 videos. (Very sus)

    Thank you for sharing this.

    I am having similar frustrations with my burgeoning experience of Omada Heath. I am required (forced) to use Omada Health in order to get insurance coverage (through ExpressScripts) of weight loss meds. I am BMI obese, with a desk job and a history of disordered eating, binging when im “okay”, and bulimia when im worse. Weighing approx 40+ lbs more than i do today at the height of my bulimia.

    For about 5 years now i am in a good place in my ED recovery; eating healthy but focusing more so on a healthy eating mindset. So my psychiatrist recommended my seeing my PCP to prescribe me weight-loss meds as a way to be at a healthier weight without triggering disordered eating from restrictive dieting. I am also historically active and weight train and/or jog 3-4 a week. (Solidarity in how a higher weight can make one more prone to additional injuries when leading an active lifestyle.)

    Omada Health is requiring that i weigh myself daily and track every morsel of food that i eat in order to provide insurance coverage of my weight loss meds. Doing this will create and reintroduce the obsessive habits of an eating disorder and completely bypass, and be opposite of, what my psychiatrist and PCP would recommend for me, with my history. Omada is copy/pasting generic rules that will only do me more harm than good, which i have to follow in order to get and continue insurance coverage on the meds that were recommended and prescribed by my doctors… and, in theory, continued under my doctors’ guidance and care.

    How many other people are in the same situation, where this generic “guidance” is forced upon us to gain access to medical coverage? How many other people will gain and shortly thereafter lose coverage for not following these generic Omada Health rules by the book, and how many people dont even get the opportunity at all because they lack the technical availability or aptitude in the first place!?

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    1. I have to say that I have been with the program six months now and the two coaches I interact with are very nice people and try so hard to be helpful. The lessons are decent, but I can see why with your history you need a program that can tailor to your specific history. I often keep my meal logging generic and for a month I didn’t log my meals at all because I’m in a medical fitness program and I started a paper journal and I told my coach that I was taking a break from logging. I would recommend politely voicing your frustrations to your coach and log your meals in a way that suits your wellbeing. Breakfast: coffee. egg sandwich. Lunch: salad with protein. And tell your coach you are only weighing once a week or whatever and say it’s because of your ED past. I went on several business trips and did not take the scale. Please feel free to drop another note if you need support.

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