At Stitch Fix, Monday was a paid holiday in honor of Martin Luther King Day. But we still had to do 8-hours of mandatory overtime. So I worked 10-hour days Tuesday through Friday. And then today I worked 10-2. I’ve been experimenting to what works best for my life and my body. After those 10-hour shifts, my four-hour one passed quickly. Super quickly.
Right now I am in an Epsom salt bath, trying to get Nala to play in the water.
The wind is howling vigorously outside. Nala’s more than a little nervous. And I’m having trouble staying warm in this tub.
So, one interesting thing about life at the Bizzy Hizzy is that second shift (known as midnight society) tends to work where needed versus in a particular position. With a shortage of inventory, we’ve been working inbound even if we are normally outbound.
Working in this warehouse environment makes me realize I am fascinated by operating logistics. Day shift has so many people they are streamlined to factory precision. Evening shift does not have quite that automation.
Last night I worked in men’s inbound— and I have never set foot in the men’s section of the warehouse. It’s clean, uncluttered and quiet. Then for my shift I went back to women’s returns processing. Today I served as consolidator. That was collecting clothes and distributing hangers.
Now there are two schools of thought on whether cross-training benefits the worker.
1. As an employee, we are hired for a certain job and our wage or salary is set by our skill level and what we do. When an employer asks us to perform additional roles without adjusting our compensation, they are taking advantage of the employee.
2. When an employee, particular one in a low-skill arena, agrees to perform more than one function, they are proving their willingness to learn and their capacity, which allows the employer to assess their performance and capacity. This will factor into evaluations and could lead to growth within the company.
Both are valid, and both are horseshit as workers are not really valued in American culture. The United States’ system values business and profit but not so much the individual.
But learning these different roles entertains me and quells my curiosity.
And this morning before work I treated myself to a breakfast at Wendy’s because I really like their seasoned potatoes. And I tried the Breakfast Baconator. I wanted it to be a hamburger. See my review here: Review of the Breakfast Baconator
And after work I stopped to see Mars and Vesta at Petco: Mars and Vesta
I have not had much time of late, working 10 hour days and trying to do the items the teenagers need to keep the house running in my absence. I have no fewer than six or so random topics saved as potential blog entries but so far… no time to sit and write.
Teenager #1 fed the cats this morning and made my coffee. Nala is screaming for attention and her breakfast.
At our weekly meeting on Wednesday— the powers that be told us that 75% of the inventory in our warehouse was already styled out by the Stitch Fix stylists. Our mandatory overtime is being used to restock our inventory so we can keep sending fixes to our clients.
Wednesday was the day I ended up doing two hours binning on the “rack project.” We are increasing the capacity of the warehouse by moving from a single tier to a double tier system.
Then I did an eight-hour shift in inbound processing, where I spent the first 90 minutes finishing the hanging of day shift’s work and the rest of the night hanging and tagging three sizes of Just USA black skinny jeans (9” rise if you are interested).
Last night I did all ten hours in women’s returns processing which was fun in multiple capacities.
It didn’t involve folding.
I got to slice open packages.
I saw what people decided to keep and what they sent back.
I studied the differences between day shift and my shift and how the warehouse functions as an assembly line when at peak staffing. Fascinating.
In my previous blog entry, I mentioned that the cats broke into my room and Peek-A-Boo, my yellow parakeet, was free-flying. Traditionally, I let the parakeets free-fly once or twice a week while supervised.
The routine has changed since kitten fostering, COVID-19, and budgie chicks— and poor Boo found herself in the small bird cage isolated from her friends.
So for her emotional health, I let her free fly more often, but as the stubborn bird she was… she hated going back into the tiny bird cage and wouldn’t go willingly until nightfall.
I would close my bedroom door and let her go.
Thursday night the cats got in before Boo had gotten into her cage. Now my older cats won’t bother her. The hunter in the family now has three legs and more desire to sleep under my bed than play drive to chase a bird. And the dumb one— he already had a run in with Boo and lost. She was in her cage and Oz must have gotten too close. She ripped out a piece of his nose and lip. It’s taken about a year to regrow.
Oz has no interest in the birds. The little jerks dive bomb him, usually with Boo as ringleader, should he wander into the room while she were out.
Now, the younger two (Misty and Fog) and the newcomers belonging to teenager #2 (Venom and TJ) are stereotypical cats.
Chances are that Oz opened the door so he and Opie could sleep uninterrupted in my room and the rest of the Pride took advantage of the situation and scared Boo. She probably couldn’t get to her cage and somehow got out the crack in the door. Or, as there was feathers in my room, one of the cats swept her out of the air and carried her out of my room.
Statistically all of these things seem unlikely to happen all at once but they did. Once Boo made it downstairs, the cats had the advantage and Boo lost quite a few feathers. Somewhere in this time she released some blood curdling screams that teenager #1 “never wants to hear again in [her] life” and teen came running to find Boo cornered between a stool and the wall in the kitchen.
Venom and Fog, the two smartest and food-focused cats we have, stood guard.
Poor Boo was exhausted and had a puncture wound in one wing. Teen #1 scooped her up, and she still had enough spunk to bite. I believe at that point she had neither energy nor feathers to fly.
Teen #1 returned the bird to her cage, covered it partially to give her security and monitored her. She stood quietly and puffy, but we supposed that was appropriate behavior for the circumstances. Then, teenager #1 called her dad and went to Dairy Queen to buy French fries for the birds. Which is a great treat for cockatoos, not sure if it works for budgies.
Friday morning, she didn’t sing when the sun came up. Nor did she rattle the bars of her cage. And now that I think about it, she didn’t harass me with impatience when I fed everyone else breakfast first.
Friday evening, teenager #2 commented that Boo wasn’t active nor visible. So that’s when teenager #1 discovered her dead on the bottom of the cage.
The last 24 hours of mandatory overtime this week
Wow — that ending up being a long story when I was trying to tell the executive summary. What I wanted to do was give a little insight into the last 24 hours of my mandatory over time at Stitch Fix. After a week of sleeping about 6 hours sleep a night, it was hell, but hey… we were all exhausted and in the same boat.
10 pm— about 44 hours in to a 54 hour work week— I get a text from my daughter that it wasn’t a complete emergency but she needed to talk to me. Boo boo was dead.
The last two hours of the shift were exhausting.
12 am— I leave work with my gift of Stitch Fix gloves, which the nurse distributes with the joke of “next week they’ll hand out fingers.”
1 am— Teenager #1 and I have a toast and some cookies and pickles to celebrate Boo’s life.
2 am— We head to bed. I have a recurrence of my Covid cough that keeps me up until about…
3 am— Finally sleep
8:15 am— The alarm goes off. Fuuuck. I’m so tired. The birds don’t like that I am leaving. I manage to feed the cats, get my ass dressed (and I look cute since I had planned my outfit in advance), and drink have a cup of coffee before putting on my shoes at 9.
9:15 am— In the car, listening to NPR.
9:30 am— I arrive. One of my supervisors comes in (she is also a 10 am start), puts her head down, and falls asleep on the table in the main break room.
9:55 am— the assignments post. I am QC Line 2, BA. What the hell is BA?
9:55 am— day shift is chugging away. We stand in line at the time clocks. One of our colleagues is way too perky. Another, in a dark way, makes the comment, “were you doing lines of coke?” We chuckle, but not because it’s funny but because we are tired. I suggest maybe that will be the next free snack in the breakroom. Inappropriate humor I know but my filter is damaged at this point. But we are all so tired. We are human. And I point out, if we don’t laugh, we will cry. Another colleague adds that if I cry she will cry.
9:57 am— I ask a supervisor for clarification on what BA is. She scowls and looks me up on her computer, “Line 2, EIGHT A.” And she points to Valley 1. I refrain from telling her that Stitch Fix needs a easier to read typeface.
10 am— I am on the back of the line. Last week, I spent most of my shifts also on Line 2 but in Valley 2 at table 2B. It seems a good spot for me. In the front of the line. Only one table in front of me. And that person behaves as a peer supervisor. I like watching her QC her boxes, audit boxes, fix problems brought to her by the person who puts the styling cards in the boxes (whom I can also see), and doing tasks on the computer I don’t recognize or understand.
At 2-2B, the line is on my left. I have mastered how to organize my table. At 2-8A, the line is on my right and now I am completely out of sorts. I am in the back of the line which means I have to be very forceful pushing my boxes up the line.
As someone who can’t even bowl straight and has never played shuffle board I suck at this too. Another aspect of QC that doesn’t fall in my natural skill set.
12 pm— no one seems to be going on break. Day shift delivers the pick carts with 4 boxes on top instead of the regular 8. The people in this Valley all speak Spanish and yell back and forth at each other. I have been stationed in what appears to be the Spanish party line. My times suck.
12:15 pm— a colleague from my shift informs me, after I take the wrong first break, that meal will be at 3 pm and last break is 5 pm. I’m already hungry so that kinda stinks but the end of the day will move quickly. The fingerless gloves make my hands feel better. I brought my Stitch Fix water bottle but the straw is bent and it won’t get liquid from the bottom.
1:30 pm— my Valley mates leave. Peers from my shift take their place. People I know! People that speak my language! People who do tasks the way I do them! (Man those subtle differences between the shifts are disorienting.)
3 pm— day shift appears to be gone now. We stare out the windows at the light outside in shock. A supervisor, the one who had a rubber chicken on an earlier night and started at 8 am, threatens to blacken them out to make us more comfortable. We have a good laugh.
3:27 pm— I head to the restroom. I stop first at the water bottle refill station. It is filtered and fully automatic so it senses when my water bottle is there. I get so excited I want to tell my friend Gayle. I wind the lid onto the bottle, some how trip on a wrinkle in the rug and end up falling onto the floor with a bang to my left knee and punching the electrical box with my left hand. I use the restroom, wash my hands and realize I will need to see the nurse so I don’t bleed on the clothes.
3:31 pm— I clock in and visit the nurse, who is not my favorite nurse. I explain what happened and despite my assurance that this will not become a workmen’s comp claim has to create an incident report. The clumsy, exhausted employee with cerebral palsy tripped. That is all.
3:37 pm— back to my table. Without thinking, I finished my morning seltzer, drank a V8 Energy Drink (the kiwi strawberry which tasted like a 50 calorie Snapple with vitamins. Love it), and consumed a “cup o noodles” on my meal. This will be important later as I will soon very badly need to urinate.
5 pm— I need to pee. Break. I need to pee. Bathroom is being cleaned. Someone senior to me heads to the office where there are two single seat bathrooms. The plant manager suggests we try the bathroom 750 steps across the warehouse.
5:10 pm— I return to my station. This day needs to end.
6:25 pm— I finish my last fix. My times still suck. I want to cry. I need to decompress. My times still suck. I feel inadequate and guilty. But hey I’m done.
6:34 pm— I am in my car. Going home to my teens. Teen #2 has a yummy surprise. I promised them pizza at George’s Pizza. We also promised to start The History of Swear Words on Netflix. More on that in the next post.
It’s 11 a.m. on Friday morning— it looks crisp and clear outside. Teenager #2 is in school. Teenager #1 just emerged from her room as we both got to sleep around 3 a.m.
Mandatory overtime and lack of sleep are kicking my ass. My household is experiencing some knocks too as the Roman Pride tuxedo kittens from Feline Urban Rescue and Rehab are vomiting. We hope it is because of a recent change in their food.
I wish I could say the birds have been quiet. But alas, alack, the cats broke into my room while Boo-Boo the yellow parakeet was free-flying and Boo-boo flew downstairs. Now Boo-boo is not a hand-tame bird.
This occurred while I was wrestling clothes in the Quality Control Valley 2 of the Bizzy Hizzy at Stitch Fix. Teenager #1 heard Boo-boo screaming because two of our household cats had taken to swiping her out of the air.
Teenager #1 rescued Boo, who was still feisty enough to bite her repeatedly.
So there was that.
Meanwhile, at the Bizzy, I was thinking about numerology and “angel numbers,” thanks to a podcast I heard the other night. In the midst of all this craziness, as I was leaving work the other night, my odometer read 33533. Palindrome. Prime numbers. “Sacred threes.”
So the boxes that got returned to me last night were sent back for issues with wrapping. One of the people training me finally came over and asked how I tear my paper. I showed her. Carefully. Almost daintily.
“Ah, she said, “there lies the problem. You need to rip it fast like a bandaid.”
I did and the results were very different and better.
I thanked her for the tutelage and laughed, pointing out that this was not something that did not come naturally to my skill set. I have no depth perception when related to placing items in containers. I suck at folding clothes. It’s agonizing for my body to stand still for 8 hours. And I have no concept of straight lines.
But all in all I am improving and I truly enjoy the challenge of learning something new. It reminds me of when I first learned cash office at Target. I wanted to vomit every time I started my shift.
The person overseeing me thanked me for taking criticism well, and again I laughed, and reminded her that I needed her it. She said a lot of people get frustrated. And I assured her that I was indeed frustrated with myself for repeating the same mistakes. She quickly revised her statement— “No, she said, people get really frustrated with me.”
And that struck me. Because I know what she means. And I have to say, in both my professional and… let’s call them survival jobs, I have had supervisors that understand how to deliver constructive criticism and all kinds of feedback and those supervisors who care about the mission, the corporate line, and/or themselves and how they look, more than they were invested in the people.
So far in the Bizzy Hizzy, I have not met one of those. I also feel I am in the honeymoon phase at Stitch Fix. My judgment may be skewed.
This mandatory overtime stinks. We’re all exhausted. And even the scrambled egg appreciation breakfast and free snacks can’t push us past that.
This might be the spot to mention that one of my supervisors spent most of the night running around with a squealing plastic chicken.
The nurse wandered into the Valley about 12:30 to check on everyone doing overtime (as the “deep cleaners” worked around us— which by the way, they move nothing and just wipe shit down. I find more dust and grime when I do my nightly wipes). I showed the nurse my new skill at tearing craft paper. She gave me a gloved high five.
I’m working a normal 8-hour shift tonight then returning for an 8-hour double time shift tomorrow morning. Now if you excuse me, I must go lay out my quarterly budget as it is 2-weeks overdue.
Yesterday was the first day of my second full week back to work since having had Covid-19. It was also the first week of mandatory overtime at the Stitch Fix Bizzy Hizzy.
I left home feeling disconnected and anxious. I had volunteered for a 1:30 p.m. to midnight shift, assuming I would be well rested and up early enough to get to work at that time. Some of my peers had taken on a 12-hour shift— 1:30 p.m. to 2 a.m.
They had so many people in the building some of us had to go to pick, which is my favorite role. I haven’t “picked” with any gusto since before my illness.
It felt amazing to be on the warehouse floor. I was peeling off layers and picking at about 21 minutes per cart of eight fixes. Again, not the fastest but decent. I walked 6,000 steps in that 2 hours and there wasn’t a moment of struggle or discomfort among them.
But when I peeled off my top layer, I discovered my tank top was inside out. I had a sports bra on so I decided to fix it. Except I got all twisted up in the pretty straps.
So my wardrobe malfunction impacted my times.
After first break at 3:30 I found myself in QC. I had a hard time getting organized and started— so it was probably 4 p.m. by the time I got rolling. I folded and packed 74 fixes. Which averaged to about 5 1/2 minutes each. I need to get that under 4.
I had told my trainer my goal was 80. I said that because Friday it had been 75 and I hit it. And I felt sluggish on Friday so logically 80 was doable.
My trainer didn’t care. My numbers have been consistent and I feel like my fixes are getting neater, my wraps better and the whole process seems to have a rhythm now.
Thanks to my time in pick, I walked more than 9,000 steps yesterday. I ate deliberately, trying to balance high doses of protein with refined sugary treats so I could get the buzz I wanted.
I took a Tylenol (just one) at one point as I did have some spinal pain. At the end of the night, my favorite nurse commented that I “looked good” and indeed I felt good— not like someone recuperating from a virus and working an 10-hour shift in a warehouse with a malfunctioning body (thanks cerebral palsy). I honestly felt good.
I weigh exactly what I did yesterday after several days of losing weight. I still need to lose at least 15 pounds. Or buy new clothes.
It is 1:01 a.m. as I write this. There is a kitten at my left hip fascinated by the bubbles in my gin cocktail (gin and cherry vanilla seltzer), a small cockatoo on my knee and a pile of clean, folded laundry at the end of the bed that I have no intention of moving before I go to sleep.
I had a really good shift at Stitch Fix’s Bizzy Hizzy. I’m a tad bummed because I had hoped to “pick” 140 or more fixes and I only hit 135.
Working as a picker in the warehouse is like being an athlete training for a marathon— I love the challenge of trying to increase my performance every day.
It’s using muscles in my lower body that haven’t ever experienced activity like this. I spent 10 years on my feet and doing labor at Target, but this doesn’t feel like work.
It feels like a game.
My total number of steps for yesterday was around 24,500. It feels good.
It’s approaching 1 a.m. and I am amazed at how quickly I am adapting to going to bed around 1:15 a.m. and waking up around 8:45 a.m.
An hour ago I was placing my laptop into the cupboard, taking my last cart of fixes to the “garage” area and heading to the time clock.
I only walked 16,000 steps in the warehouse tonight but I hit the pre-direct pick picking goal of 128 fixes.
I am sitting in my bed with a gin-and-cucumber-positive-beverage-B12 cocktail. I have kittens surrounding me (the Norse Pride domestic long hairs) and Nala chattering and falling asleep on my knee—and I know my bird should be asleep right now but she wakes up when she hears me come home and she’ll be super angry with me tomorrow if I don’t give her a bedtime cuddle.
She just fell asleep — on my knee.
The scene looks something like this:
Poor Fog is whimpering outside my door as he used to be the cat that slept with me until the teenager moved the Norse Pride (some of our foster kittens through Feline Urban Rescue and Rehab) into my room. He wants no part of those pesky furball kittens.
But he misses me now that I am working, and he pursues every opportunity he can to be with me.
Today involved some meetings, including the Lehigh Valley Regional Homelessness Advisory Board. I organized some paperwork and paid some bills as this week’s unemployment payment came.
I received EBT/SNAP (food stamps) for September, October and November so I’ve been combing every store possible for the best deals. Grocery Outlet and Lidl remain my standbys, but I find some good coupons at CVS. Today they sent me a coupon for a Starbucks Frappuccino from their ready-to-drink cooler for $1.49. I had $1 in Extra Bucks expiring today so I got the coffee beverage for 49 cents in food stamps.
Why does SNAP pay for candy and bottles of Frappuccino but there is no program to pay for bath soap, laundry supplies or toilet paper? One friend remarked that poor people must not be allowed to be clean.
So, now that I’m employed again these are issues I shouldn’t have to contemplate much longer.
And I suppose eventually StitchFix might ask me to stop blogging about them but I hope not— I’m a wholesome blogger with a long history in the public relations and journalism field.
But I’m so excited about hitting the 128 number and we had Thanksgiving dinner at work!
As I write this, it is Friday the 13th and after four months of no income, my unemployment has come through as I finish my first week as a warehouse associate at StitchFix. I also have three fluffy kittens on my lap and a Nala bird on my shoulder.
I’d like to find my pretty socks before I go to work tonight, where I will be working in inbound processing.
And I need to head down to the teenager’s room to visit the tuxedo kittens.
But let me tell you a little bit about life at the Bizzy Hizzy. The people are nice, and helpful. I had my first fall— I tripped over am empty pallet at the time clock. A colleague helped me up.
I’ve always enjoyed working second shift— because it allows me to start my day with what I want to do and then go to work and collapse in bed when I get home. No alarm clocks. No getting out of bed at 5 or earlier. Empty roads at night.
I don’t want to share too many specifics on the warehouse— or hizzy in StitchFix terms. We are the BizzyHizzy and our mascot is the busy bee.
Second shift at our warehouse is smaller than first so we tend to move into different jobs as needed. Tonight we will all be working on inbound processing as there is a lot of sweaters that need to make it onto the floor.
I don’t want to say too much and infringe upon any proprietary information, but I’ll give you a glimpse of my day.
We all clock in at 3:30 and as I typically work as a picker, my job is to run around the warehouse gathering the clothes the stylist has picked for each client. The best pickers hit the 180 fixes (or each client shipment) in a night.
The first night I picked 80 fixes. The second night I picked 88. Last night I picked 48, and then I went to inbound processing for half my shift.
The warehouse is filled with Z racks of clothes, each rack has five sections, and each row has at least 40 racks. The rows start at AA and then AB etc; then BA, BB, BC etc, through the alphabet. There is a break in the row every ten numbers. So it’s very orderly and the computer maps your path.
At 5:30, the entire population goes into the break room (maximum occupancy pre-Covid was 492) where there are free snacks and drinks. Snacks include yogurt, chips, cookies, Kraft Mac and cheese cups, oatmeal, cereal, hard boiled eggs, beef jerky, muffins, fruit, pop tarts, cup of noodles, trail mix, string cheese, pudding, etc.
At 7:30 everyone takes their 30-minute meal. At 10 pm we have our final break.
My last full shift as a picker I walked 17,000 steps. I’ve lost two pounds already.
There is a company store where everything is $5 or $10. I’d like some of those shoes, and I like the look of Judy Blue jeans. I would love to score some jumpsuits or a Karl Lagerfeld blouse.
My body is getting used to being active again.
And the animals swarm me when I get home.
As I zip through the warehouse I feel like PacMan.