Since starting work at the Stitch Fix Bizzy Hizzy, my fascination for the company has not waned. When they began more than ten years ago, I remember reading about them in Vogue — they were the first subscription fashion service and how I wished to have the income to do something like that.
Subscription boxes were brand new then.
Now that I work in the warehouse I still marvel: at the miles and miles of clothes, number of clients, years customers have spent with the service, and the volume of mail in and out of that warehouse everyday.
With my interest in fashion and my curiosity regarding the business & warehouse specific logistics, I developed a new intrigue for style cards.
When you “style card” as a work center, you are supposed to print 900 sheets a night— each sheet has one personalized note and five style cards.
I asked my friends who get fixes to save them for me.
So I have been collecting them, reading them and now I have started to sort them by category and alphabetize them by brand. I find this organizing soothing. And they could be a great primary source archive of early 21st century fashion.
The last 48 hours since the teenager arrived home from Cape May have been a blur. The fosters Khloe and Louise from Feline Urban Rescue and Rehabilitation are very glad to have the dog out of my room so they can compete for my attention freely.
The teenager brought me some breakfast coffee from Cape May Roasters. I normally don’t like breakfast blends as they are typically light or medium roasts and I like my brews dark. Maybe it’s just because the teenager bought it for me or maybe it’s just good coffee, but I really like it!
Author’s note: I started this blog entry in the wee hours of Saturday July 3 after my Friday July 2 shift, after having three days off for teenager’s beach vacation. Someone had to watch the menagerie.
I have tried several times over the last 24 hours to finish this entry, but it is now 23:55 (or 12:55 p.m.) with cool air filling my room and idiot neighbors having fun with firecrackers.
And I’m no closer to posting.
But back to the Cape May souvenirs, which for me include a mini retro Pac-Man Arcade Game!
So we spent Thursday evening catching up and I almost finished Karen by Marie Killilea. Marie Killilea raised a daughter with cerebral palsy, took in a neighborhood teen, raised another daughter who had repeated bouts with illness including rheumatic fever, and later had a mischievous son.
I would say I’m 50 pages from the end of the book. It is Marie’s memoir about her work to champion cerebral palsy, promoting knowledge and encouraging research, while raising her sickly children. These children never seem more than cardboard cutouts.
On Friday, I returned to work at the Stitch Fix Bizzy Hizzy. I didn’t get to Style Card. I QC’d something like 36 fixes the first two hours, but by the half way point of my shift only hit 63. And continued to decline with only 123 for the night. The goal is to quality control check, fold and box 130 fixes per 8-hour shift.
Meanwhile, the cat group is discussing giving us new kittens and developing a new kitten-cuddling and coffee fundraiser that my daughter, my former employer from ProJeCt and myself are brainstorming.
So I guess I’ll have to revisit this tomorrow and introduce you to our new kittens and tell you about my evening with my friend and former nail tech Beth at her home with her friend Barb and eventually the teenager and my estranged husband. We played Cards against Humanity and I drank four very stiff pineapple juice and rum drinks.
Now, by saying that I don’t mean a bad week, or even an unhappy week. But reality is life is rarely easy nor does it often stay the same.
And I took a fall down the stairs on Sunday resulting in a lot of bruises and perhaps more shaken pride.
On Tuesday, the entire Stitch Fix Bizzy Hizzy warehouse received news that not only had Stitch Fix’s stock soared twenty percent the previous day but that the company was restructuring the pay scale and putting it into effect with the next pay check.
This meant the entire company got a raise— the starting wage for the Bizzy is now $16.50 and warehouse associates will receive 50 cent-an-hour increases every six months until the three year mark.
On Wednesday I did most of my shift in QC, moving to pick at 9:30. I had completed 93 fixes despite a roster meeting that night which put my metrics at 108%.
On Thursday morning, my daughter and I went for our first shot of the Pfizer vaccine. (I later found out Rite Aid had the Johnson & Johnson vaccine. And the hospital literally 500 steps away had been giving it the previous week.) We went to another campus of the hospital network near our house and noticed they had a very smooth operation able to accommodate more than a dozen people at a time.
And I literally had my choice of any time I wanted for my first vaccine. But somehow, when I went to schedule my follow up and they only offered the second dose on two days in July, during two evenings— July 7 and July 14. And the July 7 window was 4 to 8 p.m. Those times conflict with my shift. So I politely asked if there would any other times available. I was told no.
Thousands of choices for the first dose. Only a couple for the second.
Had I been able to find Johnson & Johnson I would be officially mask free by the end of June. Ironic that it won’t be until August now even though I am probably naturally immune. For now. Maybe for life.
The good news is we had our Friday night Bizzy Hizzy dance party on Thursday as one of our supervisors was going to be out Friday and didn’t want to miss it.
But between the heat, the humidity, achy muscles from the shot, lingering effects from my fall down the stairs and maybe even some joint pain from changes in barometric pressure… I only got 113 fixes folded and shipped out. That’s 90%. People noticed too. That made me sad.
Speaking of sad, our favorite nurse is leaving the Bizzy Hizzy for a position in hospice. The nursing staff is only temporary due to Covid and she thought it might be time to transition back to a permanent position.
Teenager #1 and I had fun gathering some gag gifts for her: Band-aids, ibuprofen, muscle pain relief cream, etc., with a Lebanon bologna/horseradish cheddar hoagie from Park Avenue Market. She loved it.
Stitch Fix circulated a giant card that we all signed and had cupcakes for her at our 10 p.m. break.
This was followed by the regular Friday night dance party. And I hit 124 fixes. That’s 95%.
Greetings my readers — apologies for the lackadaisical level of blogging but in addition to mandatory overtime at the Bizzy Hizzy my life has been a tad repetitive.
I ended a beautiful work week with hitting my QC quota not once but twice, learning that my favorite nurse is leaving to take a job in hospice, introducing my daughter to some of my Stitch Fix colleagues, finding out I have to get the Covid vaccine* and wear a special sticker in the warehouse if I want to work without a mask this summer, and binging on fried food and a Swedish fish milkshake at Sheetz.
The new Swedish Fish milkshake at Sheetz (my favorite junk food spot in the middle of the night — scrumptious jalapeño poppers and Wisconsin-style cheese curds) topped off my night although I was a little “drunk” on sugar when I got home and slept like garbage because of it. But the sweet flavor and the tiny gooey chunks were a lot of fun.
And to make life exciting, my replacement Silk & Sonder June journal arrived. The excellent customer service made right for the difficulties incurred by the postal service. My original June journal has been sitting in the regional post office 8 miles away for two weeks and at one point did arrive in my local post office two miles away only somehow to be rediscovered at the regional post office yesterday. The post office claims it will be delivered today.
If I end up with two I will give one to my friend Gayle who is often my partner in crime. She’s a graphic designer, a college professor and, in my opinion, a professional and talented doodler. So if we use this “self-care” journal together, it could lead to some interesting feedback.
Another random side note, teenager #1 is considering returning to therapy. She has struggled to find a good match as she is a teen but an unusually mature teen with more adult than teen problems. I have reached out to a friend of a friend (we all went to college together) about the prospect of her professionally seeing my daughter and I was suddenly struck by the notion that I am now old enough that my friends have such fully developed skills and careers that we are, well, the grown-ups in the room.
Anyway, back to Silk & Sonder, the June 2021 theme is “play.” I am numb with fear. My mother and estranged husband all insist I don’t know how to play. I had carved away this small block of time before dinner to explore more of my June Silk & Sonder planner…
I transferred the June-related notes from my May planner. The basic layout is the same but I see they do try to change up the mood tracker and some of the pages. I didn’t try last month’s recipe or complete all of the “creativity” exercises.
But I was surprised at how distressed I became when I no longer had it. I’m a little behind on all my hopes for today so as I start working with it more there will be another post. Or many.
* Now, please don’t lambast me for not wanting to get the Covid vaccine. I am very glad there are products available for those who need it or would feel safer with it. But the research on this virus is still happening, the current products on the market are not approved by the FDA and the mRNA vaccines are new technology (using the same techniques developed by crispr to genetically modify mosquitoes so they can’t carry disease and the same technology was used by a Chinese scientist to modify a female baby so she can’t catch HIV) that is not a vaccine at all.
I had an appointment to get the Johnson & Johnson vaccine as that is a more traditional (do they call it viral vector?) product. My appointment was on the same morning the FDA called for the pause, so it was canceled, not by my choice. I don’t understand the fuss about blood clots when plenty of women get blood clots all the time from hormonal birth control pills.
And if that wasn’t enough to make me think twice, the new guidance from the CDC suggests that natural immunity generated by the body after contracting and recovering from Covid, which I had in December 2020, should last for at least a year if not for life.
So I probably don’t need an experimental vaccine product, not yet.
And, I have anecdotal reports from a friend who works in Washington DC as a medical technologist who has attended events at the CDC regarding this virus, that the next round of vaccine products, boosters as it were, may allow those who have not been vaccinated to receive only one shot instead of two.
And, I think finally, I am concerned that since I had Covid, the vaccine may cause a reaction on the first dose and since I had Covid once, I’m not ready to volunteer to repeat any of that experience. In addition, vaccinated people often test positive on Covid tests when they don’t have Covid and this can cause unnecessary quarantine and prevent travel and delay necessarymedical procedures as one friend can attest.
Item one: Mama Periwinkle “Wink” Budgie Bird died probably June 3, in the wee hours of the night. She appears to have died peacefully in her sleep. Teenager #1, with her witchy energy powers, agrees.
Item two: Teenager #2 graduates from high school tomorrow.
Item three: the overtime at the Stitch Fix Bizzy Hizzy has caught up with my body. Last night, the combination of work and the subsiding hormones of my menstrual cycle made my discomfort so intense my knees were shaking as my body tried to compensate for the pain in my lower back. Which, I survived thanks to fun messages from one of my neighbors and photos like this one of my daughter’s dog:
Item four: My supervisor and the person who hired me surprised me with an observation last night. I told her I wasn’t feeling my best but would gladly see what I could do. I scored 144%. I think we were both astounded. She did the observation early as she was taking the rest of the week off for her birthday.
Item five: and somehow, on her birthday, despite still having pain (but now the kind of pain that follows the chiropractor not my everyday pain), I met my QC metrics for the first time ever. That means I folded clothes and prepared 130 different boxes (fixes) for the Stitch Fix clients.
Item six: I think foster cat Louise is part giraffe.
I don’t know whether I should apologize, explain my absence or dive right into this messy, stream of consciousness blog entry. Nothing new is happening but so many little things have brought joy to my life.
I had a great week at the Bizzy Hizzy. I spent most of my week in QC, and I hit 80% of the daily production metric except for one day when I hit 90 percent. But I just can’t seem to replicate that success. Last night I was in receiving inbound processing where I unboxed and received a pallet which included Democracy Jeans and Market and Spruce shirts. I caught a mix-up in tags. And I met a young man whose name is an abbreviated form of Jesus’ Angel because he was born three months premature as I was.
A few nights ago, I was listening to a podcast, probably Mayim Bailik’s Breakdown. They were discussing the ACE Childhood Trauma Test. So I took it. That was a mistake. It made me think about a lot of things— my past, my mental health, my relationships. I didn’t expect the results and I suppose in a way it was profound.
But as much as life may have had some dark spots, the foster cats sure bring joy. Hermes of the Greek Pride is already starting to bound with his new dad. (And even broke something expensive.) Louise the Tripod had a meet and greet with someone interested in adding a new cat to their household. And Parker and Extra Crunchy of ten little kittens are now playing and acting cat-like. Even Touch of Grey seems cheerful.
I picked up my new glasses, replacing my previous pair. I have abandoned my sexy librarian look and regained depth perception.
On another podcast, I heard a host discuss someone who wrote a memoir from her 20 journals. What a joke! He said 20 as if that number is impressive. I have been journaling for 30 years! I lost count after 100 volumes.
Speaking of journals, I splurged on a Silk and Sonder self-care planner/journal. It’s a monthly subscription and I am already anxious that it will stress me out. My regular journal is more or less a bullet journal now. I think another book that requires a daily check in might not be worth the pressure. And it’s $20/month. That seems expensive. More to come. Including unboxing and review.
Speaking of unboxing, I bought myself a Lite Brite in a moment of nostalgia. #NoRegrets
Today’s blog post will ramble through my everyday activities as they often do, but I will also attempt to show how attitude, reaching out and communication can overcome life’s anxieties.
First thing this morning I saw a post from my new-ish internet friend Fausta advertising her one day free seminar on Zoom covering Mindful Self-Compassion.
We were on our way out the door first thing this morning, teenager #1 and I, to take our kitty cat osteosarcoma survivor, Opie, to a new vet, Canyon River Run, to have the lump on his neck checked.
Although in the pandemic era, we only met the vet tech, teenager #1 and I were very pleased with their service and demeanors. The prices were reasonable, too. They even called my former vet’s office (Wright’s Veterinary in Bethlehem) when I didn’t have Opie’s most up to date shots.
The vet reported that in her opinion the lump of his neck is not cancer as it is clearly in the skin and not deeper. I have to follow up because the verbal report relayed to me said it would need to be surgically removed but I don’t know if it would be a cosmetic one or a diagnostic tool to confirm her opinion.
That was the first of several anxieties addressed.
On a side note, I tried the cold brew at Wendy’s. It was quite delightful. Strong but not too bitter.
I also contacted Bird Mania, the establishment where I acquired Nala, to sow them our new photos. (They approved, Joan.) I hope to take my four baby budgies to them tomorrow as they should be young enough to hand tame and rehome.
My bird overpopulation is another anxiety addressed. Though catching and surrendering my chicks is another.
The teenagers had some issues last night, some of which remind me of college roommate situations. We shall work it all out, but since the vet took longer than I anticipated and I worked a 10-hour shift last night, my phone battery was down to 15% as the conversations continued throughout the night. I’m glad we all started a conversation about it as that’s really the only way we can initiate a solution.
Before all this started, on my first of several 10-minute breaks last night, I used my pick Chromebook to request a late start next week for Fausta’s seminar. That’s when I also noticed one of my supervisors had sent me an email requesting my presence for a chat.
Later that night. New anxiety. In several of my previous work environments, meetings never meant anything positive.
My final break came. My meeting with the leaders was 10:15 p.m. Break was 10 to 10:10 p.m. I wasn’t sure what to do with that five minutes. So, me being me, I returned to QC and folded one more fix before leaving my table at 10:15.
It turns out that my “chat” was to check in about how I’d been doing split between QC and pick. And to announce that as of Monday, they would test changing my basic schedule to move between pick and QC in a regular fashion, starting the “morning” (I assume this means the first half of my shift as we start at 3:30 p.m.) in pick and moving to QC later.
We talked a bit about numbers and strategies and once again, as I have mentioned to other leaders, I reiterated that I know I will never be the fastest though I know I will grow more efficient. I try to make up for my lack of speed and natural dexterity by being dependable and flexible and finding ways to work smarter. I also pointed out that while I haven’t hit the best metrics, my metrics are consistent.
“Can we clone you?” one leader asked.
Finally, I bought some clothes at the Stitch Fix Employee Store. I wasn’t going to visit the store this time around, but in the end my issue with ill-fitting and disappearing clothes urged me onward.
The store has been open almost two weeks so there is not much left. And some of the things I most wanted weren’t available. I wanted jeans as I’m still not thin enough to fit in my size four wardrobe from the pre-Corona days but the hand-me-down size eights are getting too baggy.
I also wanted nice t-shirts. Everything I own appears to be sleeveless or shapeless.
As Joan the photographer reported when she got her first Stitch Fix box, the Democracy Jeans are comfortable but the zippers-for-pretty get caught on everything. These are beige camo, not a print I wanted. I didn’t want a print at all. They are skinny cut, not my favorite cut either. And they are too long for me, which makes them very wrinkled.
The Michael Stars top is amazing, fits great, looks very feminine and so comfortable. And I feared it would be too big.
Finally, the yoga top/lazy woman’s sports bra thing from Free People movement actually holds everything in like a sports bra but looks really cute. It retails for $30 which is insane. But I’m a forty-something woman who is very surprised this skimpy top works for me.
My weekend was shortened thanks to mandatory overtime at the Bizzy Hizzy, with me doing a four-hour shift on Saturday before teenager #1 had her four-hour shift at the diner. I invited my mother to come down and join me at Tic Toc.
When the teenager got home, most of the family hung out in the backyard with some pets, a hammock and a pound of cheese fries.
Then yesterday teenager #1 and I did the grocery shopping and visited Mars and Minerva (of the FURR Roman Pride) at Petco. They were so glad to see us.
And we had tons of unhealthy but tasty food including my mother-in-laws completely amazing homemade Easter candy.
My sleep patterns and quality of sleep have been good lately, and my dreams though rather nonsensical had a heavy air of pure emotions— I blame the full moon.
Monday, though bright, had a whipping wind and a deep chill. I had been practicing a “cutting cords” exercise I heard about on a podcast (specifically Kesha and the Creepies) and had some memories on my mind. My heart felt heavy and a ten-hour shift awaited me at the Stitch Fix warehouse.
Assigned to QC (line 3, table 3A), I spent 10 hours folding clothes. My times kept me firmly at 80% of their expected daily metrics, which is as high as I’ve ever gotten and I think nicely consistent for an extended shift.
Early on in my shift, I encountered a Karl Lagerfeld shirt called the “Zelie” which I took as an awesome reminder of my own creativity and endeavors. One of the main characters in my Fashion and Fiends novel series is Basilie Saint-Ebène d’Amille, whose husband always calls her Zélie. Another side note, my college roommate named Zélie and I gave Zélie her birthday.
Lagerfeld, of course, is a fashion legend and powerhouse. His legacy in worldwide fashion has touched more fashion houses than I can remember. His own label and the iconic Chanel influenced me the most.
Surprisingly, I had no pain yesterday which has me a bit in shock. So once again I am grateful.
But the final hint toward my own projects that came was a text from my friend Joan who would like to try the next set of portraits tomorrow. Something to look forward to.
Meanwhile, life at home was not so smooth. Teenager #2 received some good news as she has a job interview today at a local grocery store. She apparently met the manager in the yogurt aisle. But teenager #1 encountered some bad mojo in my room. Was it the full moon? The date? (The date does hold some personal significance) My own attempts at “cutting chords”?
She discovered this while spending time with Nala the Naughty Cockatoo and delivering popcorn to the budgies. Those budgies are now chasing popcorn all over their cage.
So she did a sage cleanse with the help of Misty the cat who also assisted her in designing a candle ritual for me to perform when I got home.
I worked a couple of ten hour shifts and four hours today (Saturday) as part of my obligation in Stitch Fix’s mandatory overtime at the Bizzy Hizzy.
So, this week (Monday through Saturday) I have worked 48 hours across 3 departments: Pick, QC and Women’s Returns Processing. And while yesterday my legs felt very heavy, I really didn’t have any pain. That makes me very humble and grateful.
This was my work today. When I started this was full to the tippy top— so I opened and processed all that mail and got about 300 pieces of clothing back onto the warehouse floor.
And in one of those parcels, someone lost a sock.
Yesterday we had a delightful lunchtime surprise birthday party— Coronavirus style, just our household—for teenager 2 who turned 18.
Last weekend, teenager #1 retrieved an animal cage from our cat foster gosmother. She cleaned it up and started cleaning up our “mud room.” Our greybie brothers (Fog and Misty) love it. In that way that cats think anything you bring into the house is for them.
Last but not least, I started watching Kid90 on Hulu, Soleil Moon Frye’s documentary about being a kid celebrity/teenager in the 1990s. I’m a 90s teenager, and who didn’t love Punky Brewster.
For those of my readers who know me, you may know me from my 15-year-career as a journalist, or from my volunteering or professional experience in nonprofits, or my time as a board member of Greater Lehigh Valley Writers Group.
But my life has led many other unorthodox places— I worked my way through college at McDonalds, served as the box office manager for Moravian College Theatre Company, and did my work-study in admissions where I filled out a lot of postcards, stuffed a lot of informational folders, and rewrote department brochures. My other work-study job was in the English department photocopying things and the duplication department loved my prowess with photocopiers.
My professional career started at Lafayette College in public relations and from there I moved into weekly journalism.
Life as a print journalism made me a more efficient writer, a more captivating storyteller and a better listener. It piqued my curiosity for subjects I have no interest in, and it honed my ability to discern what information is important and understanding how different systems work.
My career as a journalist opened me to the possibilities— I’m less prone to refuse any opportunity. And my current experience at Stitch Fix is one of those opportunities.
Warehousing is a huge industry here in the Lehigh Valley. It is very easy to get just about anywhere from here from a transportation logistics standpoint. I have had an interest in Stitch Fix since they launched as the first subscription box for retail fashion.
My work as a warehouse associate there as part of “midnight society” (second shift) allows me to work on my personal projects during the day, and, when the work assignments line up to have me “picking,” exercise at night. Pickers walk about 25,000 or more steps in a shift.
Last night, management announced mandatory overtime. Every associate had 24 hours to sign up for 14 hours of overtime before Easter. This made a lot of people grumpy and/or angry as we didn’t have much time to figure out our options. I’ll be working 4 hours each Saturday and coming in 2 hours early two days a week.
So this was the backdrop as one of our overseers mentioned that some of the totes set up for our carts had been messed up. Now I don’t know if a person did it, or a computer did it, as this is the week we switched from Gozer to Star.
I don’t want to say much as I don’t know how much of Stitch Fix’s operations are proprietary. But normally each cart of eight fixes being “picked” stays in a certain size area of the warehouse. A medium batch might include medium, size 6 and size 8 and have you roaming the aisles throughout the M section.
Last night, the pickers would start in W/2 XL and have fixes on their cart that included all the sizes which meant more or less picking one fix at a time and zigzagging throughout the warehouse— which from XS to XXXL is about 900 of my steps.
By meal break, most of the bad batches had been picked, and the shift supervisor was asking if the paths had improved. I was very grateful when they had. The ones that weren’t right wasted a lot of time and were very disorienting.
In other news, our three-legged cancer survivor cat Opie has a vet appointment with a new doctor on April 1. I was unhappy with the vet practice who diagnosed his cancer, and the one vet there I liked has left the practice. The vet that actually amputated his leg is an hour away.
He has a lump growing on the back of his neck and I don’t like the look of it. So April 1, I am taking him to Canyon River Run to be checked. Canyon River is one of the vets who works with the cat rescue we foster with, Feline Urban Rescue and Rehab.