The Medical Refund I Didn’t Ask For

I keep promising myself that I won’t let this blog anguish and fade into nothing, and then I fail. If you miss me, check out Parisian Phoenix Publishing on the web or social media or sign up for my weekly-ish Substack newsletter. (Which you can do here.)

While I keep intending to do more jovial hometown adventures and life updates about the cats, the bird or the dog, it doesn’t happen. (We have TWO dogs this week as we have a jovial mutt with us as a boarding client. He’s a joy to be around, and he’s such a confident and stereotypical dog compared to our depression-prone backyard-bred pit mix.)

Eva’s dog has received a custom muzzle as a safeguard against her fear-based reactivity. And the difference it makes in our ability to trust her with new dogs and people and her comfort while wearing it is amazing. If you have a dog with issues, a custom muzzle is a game-changer.

But today I want to talk about what happened when I returned from Ireland regarding my emergency room visit two months prior. And I might sound like a conspiracy theorist, but it is what it is.

I have a high-deductible, employer-sponspored health plan through my husband, but as we are separated, I do not ask him to use his HSA. The HSA absorbs a lot of those out-of-pocket expenses. And my husband’s employer gives him money for the HSA as an incentive to take the high-deductible plan.

I have done the math. As a family, we have had the high-deductible PPO plan for 20 years. It sounds scary at first, but the monthly premiums are way cheaper than the other plans and the PPO allows us to see any doctor we want when we want, and when you have chronic issues, that’s important. I briefly had an HMO in the late 1990s when I had never had any health insurance before and no real medical treatment post age five, and my primary care doctor sent me to a podiatrist who specialized in ankles for my gait issues because he was pretty much the only provider in network. He told me there was nothing anyone could do without finding a provider in a major city.

And by the way, he was wrong.

If you don’t know, a high-deductible plan means that the insurance company pays nothing of any of your expenses until the deductible is met. In my case, that’s $3,500. BUT, my out-of-pocket maximum is $5,000 a year.

The ER Bills

As you may recall, (if not here it is: the original post and the ortho follow-up) in early January I had a fall and I debated between going to the ER or the urgent care because of my history with afib after bodily trauma… I was not in afib, but I did break my thumb, which has not fully recovered.

That fall led to about $800 in out-of-pocket orthopedic specialist bills and about $3,000 for the emergency room. Now, I use AblePay which allowed me to schedule payments for these services and gain a cash discount. For the ER bill, I opted to pay more than $2,000 in one lump sum of my American Express because it allowed me the largest discount. I then used the AmEx PlanIt feature to schedule that into monthly payments for a fee instead of accruing interest. In the end, I didn’t save money but it allowed me to space the payments.

But then… randomly, a full month after I paid 100% of the ER bill in a lump sum of on my credit card, my insurance company (Capital Blue Cross) decided to renegotiate the bill– which remember, they did not pay. I did.

I did not know this was happening. I was less than $200 away from my out-of-pocket maximum for the year so I scheduled regular chiropractor appointments and a mental health check-in with my therapist. The chiropractor appointments help me not twist my body into weird contortions that further cause complications from my irregular gait, and since my chiropractor Nicole was originally a physical therapist, she helps me stretch and monitors my gait to make sure my feet “do feet things.”

So, while I have debt from the ER visit, I can now have chiropractor appointments every other week for a small coinsurance amount ($40). And that is a huge help to my mobility.

On a Friday afternoon, I get an email from AblePay and a notification from AmEx that I had a $1700 refund on my recent medical bill. Which sounds great, right?

I logged onto Capital Blue to see what was going on, and indeed they had renegotiated my bill, which rolled back my previously met deductible and out-of-pocket maximum. And I had two chiropractor appointments and two therapist appointments that I was now responsible for. That’s about $700.

And I know what you are thinking, that still leaves me $1,000 ahead. But oh no it does not. Because remember, I had only paid one payment of my planned credit card charge. So the whole refund went to the charge, and I still needed to pay the remaining several hundred.

I negotiated a payment plan with my therapist and canceled all my upcoming chiropractor appointments.

I wish I could tell you that was where the story ends.

Present Day Repercussions

When I was in Ireland, I walked a lot more than usual. A lot more. As it was a relatively last-minute trip, I didn’t have a chance to try and get myself in shape. So I attributed the discomfort to my out-of-shape-ed-ness and called it a day.

But I am experiencing problems again. For the last week, I have been experiencing increased muscle pain in both my legs. My left leg usually does not hurt. My right leg always hurts. Like every day, I experience at least a pain level one but typically two or three. It’s like there is a braid of muscle that splits the back of my thigh muscle and presents with a constant pulsing, ache. But increasingly, my calves are experiencing extreme, painful muscle stiffness, in both legs, and my knees hurt.

My flexibility is better than usual, and I have no problems with my back, but if I touch the floor, it kills me to straighten my legs.

And this morning, after a week or so of this, and several days of feeling like my legs aren’t attached to my body when I walk, I started to cry. I caught myself, but I still started to cry. I took an extra dose of my baclofen– at double strength, and that made the calf pain go away. But I’m struggling to use my legs. And I’m getting damn tired of it.

I have tried to find and label what muscle hurts, but I can’t.

I suspect I need physical therapy. I have tried to take short but regular walks, making sure that I hit at least 5,000 steps daily, but I think it’s too little too late, and my muscles have forgotten how motion works. This winter was hard, long and cold; and with my part-time fast food job laying me off, I don’t stand and walk as much as I have during the last year.

But that leg pain I refer to as a braid? That started shortly after Stitch Fix closed. I think because I went from a job where I stood eight hours a day to a sedentary job. That’s almost three years of the same pain. That has now intensified.

So, why don’t I call the neurologist?

Because she costs $220.

And if she wants tests, I can’t afford those.

And If she agrees that I need physical therapy to stretch out and retrain muscles, that’s thousands of dollars. It sounds ridiculous. That a six-week physical therapy session would rack of thousands of dollars, but when I broke my ankle, which was TEN years ago, that cost me $5,500. That deductible and co-insurance adds up.

This is when I miss my Medicaid.

Becuase I work hard, everyday, and I just can’t afford the treatment and maintenance that would improve my quality of life.

And it sucks.

To make a choice everyday to deny yourself care you need.

Because of money.

And I believe– and maybe I’m wrong– that Capital One renegotiated my ER bill because I hit that out-of-pocket maximum and they didn’t want to pay my upcoming bills.

Our health care system, specifically for-profit, employer-sponsored health insurance, sucks.

It’s broken.

Mother’s Day morning & a pretty perfect Saturday

This morning I found something truly beautiful on my desk.

Eva had picked roses from our rose bush and left them with a sweet card. And she used a novelty chicken watering can as a vase.

This week, and the weekend, has been a mix of refreshing and infuriating. The car battery died on Friday which threw that day off-kilter. And Saturday was very busy– Phillipsburg comic con with the Echo City duo, where I also picked up a copy of Hustler that features Ralph Greco’s article on female porn stars that host successful podcasts.

On the way home, Eva and I stopped at Pie + Tart to grab some refreshment and said hello to Parisian Phoenix author Hugo Yelagin and grabbed this delicious lamb & chickpea stew. I didn’t mean to eat the whole quart and burn my mouth, but I did. No regrets.

Then, I attended an event launching Poetry Rocks! at Northampton Community College— where artist-in-residence Anne Sipos debuted her installation along the college’s poetry walk. You can learn more about that here: Poetry walk.

Then, I had a three-hour shift at my part-time job. We were very busy and my body was not very able to keep up, so that was not a fun three hours, but it also was not the worst. Unexpectedly, my supervisors gave me an early birthday card and a $10 gift certificate that I could apply to just about any entity. So that was nice. And four of my supervisors even took the time to write personalized messages on the card.

College Hill Capers, or “A walk with Gayle in the cold, cold air”

I started my day with some blogging before starting the morning round of doctors and my final day with the Zio heart monitor. I left at 8:30 for my chiropractor appointment, which also involves some physical therapy stretching and some balance assessment. With Nicole’s background, she serves an important cog in the wheel to know what she’s seeing and feeling as my body goes through it’s day to day.

But I’ve been feeling physically great, even if the beta blockers leave me prone to crashing and sometimes my blood pressure falling too low, but hey– that’s part of what the heart monitor is all about.

I went to the chiropractor and tried to demonstrate my impressive “trying to walk like a normal person” skills. And Nicole was encouraging. It’s exhausting and requires ridiculous amounts of focus, so I’m hoping it makes a difference to my hip issues and my femoral anteversion.

My chiropractor is just-about next door to the Lafayette College Store, where I needed to pick up some copies of our Not an Able-Bodied White Man with Money anthology that we provided for last night’s Jean Corrie Poetry Reading and Ice Cream Social. You can read about that on the Parisian Phoenix Publishing web site here.

They were having a store meeting when I arrived, so I excused myself to a couch by the store manager’s office to wait for Gayle who wanted one of Maryann Riker’s unique handmade journals. I’m in the middle of Suzanne Mattaboni’s Pencraft award winning novel, Once in a Lifetime so I can safely amuse myself.

They also have some fascinating tile in the bathroom.

When she arrived, we went for a walk around College Hill, which Gayle had not visited since she left her job at Lafayette College circa 2015.

We walked about 4,000 steps and I stumbled three times and caught myself every one. It’s the longest walk I’ve taken since my hospitalization.

And I asked The Teen to evaluate my walking and she immediately said, “Nope. Your left foot is still messed up.”

And I was trying so hard.

Gayle and I then met up with Joan and the guys from Echo City Capers, where we discussed our upcoming events and book launches.

Then I came home and ripped off the Zio monitor, only to realize quite quickly why it itched so badly.

Our long-term foster Minerva is off to a habitat at the Phillipsburg Petco tonight.

Adventure in Rock Creek Park

Today we took a winter’s walk in Rock Creek park.

Many people were jogging. And walking dogs off-leash. One spry pup dig holes relentlessly. See him here:

https://youtu.be/HKYyoNTuMSI

And upon leaving the park, we discovered a lovely neighborhood of 1950s modern homes, amazing in their architecture and how they aged seamlessly.

And then we discovered deer in someone’s yard trying to return to the park.

Monday brings Crying Clouds to Moscow

Upon waking, thankfully after a good night’s sleep as the second night is usually when jet lag holds M and I hostage. My daughter slept through the night even though she’s never experiences the rigors of international travel before.

The breakfast at the restaurant was full so the maitre d’ sent us to the VIP lounge on the sixth floor. It gave us a wonderful view of the neighborhood below us. I hadn’t brought my phone so no photos. Sad face.

I had a taste of the pancakes and cheese cake pancake things, a couple broiled sausages, porridge, an aloe vera mango drink, two cappucinos and a bottle of water. For dessert, I had a chocolate muffin with these chocolate crispy balls on top.

Daughter says breakfast had a few quirks. She ate her weight in sausages and bacon, had a couple potato wedges and a little danish. I gave her a watermelon yogurt drink and suggested she try the caviar, but she did not. She didn’t like any of the pancakes or similar items.

We headed into the streets, a downpour out there. We walked down to Red Square but St. Basil’s doesn’t open until one.

We ended up taking a walk and visiting the RYM (I’m not taking the time to use the cyrillic alphabet) shopping mall. That basically became a voyage of escalators and stairs. That’s what the child wanted to do. I gave her 500 rubles spending money.

Throughout the mall, the displays featured a tribute to Russian athletes, of the current and Soviet Union days.

Stopped in the hotel room to dry out. Off to more adventures soon.