Lessons I have learned about professional skin care

As my regular readers may know, I recently started helping a friend of a friend launch her social media marketing for her solopreneurship, woman-owned business, Lucha Bella Skin Care and Body Waxing.

I hesitate to call her a client, because I help her with her publicity and she gives me a facial once a month. I’m so grateful for the opportunity to learn more about skin care.

My interest in make-up and skin care came late in life and I think I was also a late bloomer when it came to developing my own sense of style. So to help Merri with her business is also a great way for me to grow and take better care of myself.

So, please please please if you are local to the Lehigh Valley consider checking out Lucha Bella, like the Facebook page, find Merri on Instagram at @luchabella_skincare and book online via http://www.luchabella.com.

I am by far no influencer, but I am a real person with a real life perspective so without further ado let me share with you what I have learned about getting a facial.

  1. It’s not just about your face. The Bella Facial at Lucha Bella involves the face, neck, shoulders, hands and arms.
  2. It’s a great stress reliever— the Bella Facial includes a variety of massage that leaves the upper body feeling loose and amazing.
  3. You esthetician can help you with your individual skin problems and work with you on how to not only look good but also maintain healthy skin.
  4. The attention and solace provides a mental rest and a sense of rejuvenation that matches the glow you will see in your skin.
  5. A Bella Facial includes waxing the chin, upper lip and eyebrows, so not only does losing the dead skin make you feel and look younger, but you don’t have to spend your time plucking. And professional products are less harsh on the skin, reducing redness and potential irritation.
  6. An esthetician has access to the latest industry products so you don’t have to waste your money on things you may not like or may forget to use.

The experience to me is about a place of peace, the fact that I come out with fresh skin and free of my physical tension is a bonus.

It’s a lovely reminder to slow down and be kind to yourself.

And for me it’s extra fun as I get to try adventurous new products like a collagen mask that dried like clay on my face. It went on super cold and thick like honey. My skin absorbed the collagen which made the mask warm and dried it out. Some of the pieces didn’t come off as nicely as Merri would have liked, but they made this amazing clinking sound as they hit each other.

It made my skin feel fresh and refreshed.

Inner Goddess

I know a lot of people that work hard and that aren’t afraid to hustle and get the job done.

My step mom is one of the hardest working women I know— and she has two businesses that she thinks about all of the time.

My mother-in-law ran garment factories, and while she probably would never consider herself a shrewd businesswoman she was. She kept her factories going and fixed other factories’ mistakes when the garment manufacturing industry declined here in the United States.

Now I want to launch a public relations business (We are Thrive Public Relations) with my partner Darnell but I’m also looking for positions to pay the bills as we get our initial clients together.

My neighbor Sarah has a friend who opened her own independent skin care salon. Merri has a unique vision of a skin care oasis— a place of rest and restoration inside and out.

For all of us women, especially women of a certain age accustomed to giving so much of ourselves, we need that kind of rejuvenation.

Merri has asked me to help her with her marketing and, since we are both women in a troubled economy starting businesses, we will exchange services instead of cash.

So tomorrow I will get my first ever facial at Lucha Bella. (Lucha Bella web site)

And I wonder if Merri would appreciate these words of wisdom from my mother-in-law… when asked the secret to her successful leadership she responded:

Sometimes I wear two different socks. Sometimes I eat a jelly doughnut.

Esther Parry

Nescafé capers

Days upon days of 85, 88, today 93.

Kiss Me Kate / “Too Darn Hot” (Ann Miller)

My weekend was filled with various forms of professional work. Some work for Aspire to Autonomy, some work for The March of Gentlemen, some brainstorming for Thrive PR. Darnell and I have some big projects brewing and I can’t wait to share them with everyone.

Last night we had our casual El Camino Virtual Pilgrimage zoom meeting. Despite the heat, I have consistently walked between 6,000 and 8,000 steps a day.

In the pilgrimage group we talked a lot about where we grew up and we set a challenge to find someplace new to walk this week.

This morning, my blind friend Nan and I got together to review her writing, submit some poetry, and look at the upcoming NASA schedule. The mission to Mars launches this week and the SpaceX Dragon returns from the International Space Station.

In the afternoon the regular insanity commenced here— Sobaka came to visit, Nala kept getting off her cage to harass the cats and the dog and the teen had a zoom meeting about the future of the marching band season. Marching Band is a go!

And today I heard the words I didn’t want to hear.

“Mom, can I taste your coffee?”

The teenager

It started with a blueberry caramel signature latte from Dunkin’. That started her with the realization that with enough sugar and milk, you can barely taste the coffee. Then I figured out how to replicate the $5 iced latte in an iced coffee on sale. Then I scaled back the caramel…

And then she started on cold brew.

And today she tasted my at-home quick and easy iced coffee. Coffee snobs please skip the next few paragraphs.

When I can’t afford fancy afternoon iced coffee, I take a pint of milk, mix in a heaping teaspoon of dark roast Nescafé instant coffee, and drop in three ice cubes.

An afternoon pick-me-up and a snack as there is milk.

And the teenager liked it.

With no sugar and no flavor.

Problem is… my Nescafé jar looks like this:

So not only now do I have to fight the teenager for milk, I have to challenge her on coffee. I had to lay down the law.

I told her— look, child, until we get to the grocery store again, you can drink the Dollar Store instant coffee your dad bought. She said that would be fine.

She had two glasses this afternoon.

She may never sleep again.

Public relations and mini adventures

The last two days I have been hectic busy. But, yesterday, despite my activities and the sporadic heavy rain, I still walked about 9,400 steps.

Go, me!

Oz the Regal (random cat photo)

I started my day with a video chat with my fellow volunteers at Aspire to Autonomy, Inc. This anti-human trafficking organization helps connect underserved populations with services, while educating about human trafficking and looking for trafficking victims. It then helps victims rebuild their lives and get whatever help they need to reach autonomy.

They are also currently hosting monthly “Feed Northampton County” pandemic response food distributions at the Hispanic Center of the Lehigh Valley and in the West Ward of Easton. Using a pop-up food pantry model, Aspire and their network of ambassadors distribute food, masks and hand sanitizer.

The organization works with interns from Kutztown University’s Master’s of Social Work program. Currently I am working closely with Sarah, who has embraced the idea of learning more about public relations and how it can benefit her in promoting her future activities in her career.

Sarah and I were scheduled to have a video chat to strategize pitching the press release she had written the day before on a training session she and two other interns—Kayla and Sam—are facilitating next week on Pennsylvania’s Act 197. (More on that in a few paragraphs.)

Kayla and organization co-founder Darnell (and my supervisor) joined us to catch up on the list of activities we have going on right now.

I left the meeting energized and started pitching to my end of the media list, while Sarah handled the others. This morning, we noticed that The Valley Ledger had already posted our material. Thank you to them!

To read more about our upcoming training (please come!), click here: Act 197 training .

I hopped from there to a meeting for the fundraising committee of Mary Meuser Memorial Library. We had to cancel our annual book fair, due to Covid-19, and met to discuss future possibilities for fundraising. I floated what I felt was a good idea to use key space in the library (and facing a major thoroughfare) to promote local businesses. The committee like the idea and I am to prepare a proposal.

And the teenager made arrangements with Feline Urban Rescue and Rehab (FURR) to get our kittens fixed next week.

Fog, my office companion

The rest of the afternoon is a blur. But I know I helped with some correspondence for Aspire and pursued some networking opportunities on behalf of the group. I also asked my peers at the organization about an idea I had to promote the enforcement of Act 197 via a social media campaign.

Last night, I visited with my neighbors, watched Golden Girls with the teenager, went for a walk with “my other half,” Buddy’s mom who lives in the other side of my house, cuddled with my cockatoo and watched Indian Matchmaking on Netflix.

This morning somehow I slept until 8:30. And my email alerted me that it was National Drive Thru Day. I wrote a corporate sponsorship letter for Aspire and submitted it to the founders for review. Then, the teenager borrowed Buddy and we went to gather up cheap eats at the drive thru.

First I stopped at Dunkin as I still have more than $30 on my Dunkin gift card. They were offering 100 points on any purchase. I cashed in the free beverage I had on my card and bought the teenager hash browns. Then we stopped at McDonald’s as they were offering a free medium fry with any $1 purchase.

I bought her a $1 large Diet Coke and they kept offering me a $1 McChicken. The teenager told me to get it, so I did, but I had them make one without mayo and with lots of pickles.

There is still much work to be done in coming days as Aspire has several major happenings next week, but it’s exciting that between Aspire and the library board I have the opportunity to freely share my ideas and work to move both agencies forward.

Press Release: Fashion manufacturer expands (1998)

This was one of my first freelance PR clients. This event had a very specific purpose. This fashion manufacturer was expanding at a time when everyone else in the industry was outsourcing to Mexico or other locations. They were expanding, and they had purchased an old mill where the owner had a bad reputation. The client feared they would not be able to attract employees, so they hosted an Open House.

I publicized the event and attended the open house to talk with media personnel. The TV crews showed up as we were breaking down the event. We put the displays back together, lined the mannequins up and had a trusty employee who had stayed to help clean up give a demonstration. The manager’s family had to stand in for the guests, since the well-attended event had ended.

It yielded a really nice pair of television news stories on our local channel.

mahoning1 mahoning 2

Excerpt: How Haute Couture Sells Prestige

Seducing the Masses:
How Haute Couture sells Prestige for Fashion Houses

By Angel Ackerman (December 2010)

Anyone who has ever watched “Style with Elsa Klensch” on CNN, noted the dresses of
female celebrities at the Oscars or flipped through the pages of a fashion magazine like Vogue or
Harper’s Bazaar has seen the fantastical creations of modern French high fashion or haute
couture.  While the industry technically caters to celebrities and the wealthy, the importance of
modern haute couture depends on it building an image of pizzazz for a fashion house.  Individual
houses rely on haute couture not to sell extremely labor intensive art pieces from the runway, but
to promote mass market merchandise such as ready-to-wear, perfumes and franchise goods
(cosmetics, sunglasses, purses and ties).  The glamorous image of haute couture draws everyday
consumers to cheaper more mainstream goods by offering them a small attainable piece of
luxury.  In simple terms, this paper will look at why haute couture still exists and concludes that
the answer rests in the image high fashion creates and how it influences consumers to buy
perfume and ready-to-wear.

To understand this interaction, it may be beneficial to offer a definition of haute couture
today.  Claire Shaeffer, not a scholar but a sewing expert, provides a relatively succinct and
precise definition of this aspect of the fashion industry.  She states:
“To earn the right to call itself a couture house and use the term haute couture in its
advertising or in any other way, a member of the Chambre syndicale (1) must design
fashions that are made to order for private clients and involve one or more
fittings, have a workroom in Paris with at least 20 full-time workers, present a
collection of at least 50 designs, day and evening garments, to the press in Paris in
January and July for the spring/summer and autumn/winter seasons and show the Collection to potential clients in the respective couture houses in a determined place.” (Shaeffer 2007: 7-8)

These rules cannot even begin to explain how incredibly complex haute couture construction is,
though Shaeffer also provides a summary of the buying experience of a 21st century client in the
Dior couture house.  As Dior is one of my case studies for this project, I will devote some space
to this so that the reader may see exactly how this industry remains old-fashioned, labor intensive
and as a consequence, cost-prohibitive.  The mechanics of this sales and service process are
nearly identical at every house.

After the January show for the press, the fashion house will host weekly shows for clients.  Each client books appointments with the head saleswoman (directrice) with their individual saleswoman (vendeuse).  A client always has the same vendeuse, so that the vendeuse can understand the client’s style.  Most of these saleswomen speak fluent English in addition to French. The client will try the sample garments, usually unzipped because of the small sizes, but the vendeuse is adept at working around this.  Changes are discussed, items like the fabric or
length of skirt are all customized. On a client’s first visit to a house, the première (literally, “first”
or head of the sewing workshop) will take about 30 measurements of the client’s body, head to
toe, so the staff can make a dress form to replicate that client’s shape.

The première main (or “first hand,” the top-skilled seamstress in the workshop) will
create a muslin toile of the garment.  The workshop staff will cut real fabric with the toile as a
pattern.  The garment is sewn together loosely (basted) for the first fitting.  The client tries the
garment, the staff evaluates it and marks changes before returning it to the workshop.  They
remove every stitch and every piece of the garment pressed before being reconstructed for the
second fitting.  Embellishments such as embroidery or beads are added.  A second fitting occurs
and if everyone is satisfied the process may stop there.  Significant changes mean deconstructing
everything to press every single piece again.  The final step is always to add the label, which at
Dior includes the date of the collection and the fabrication number.  This summary is extremely
simplified, and does not address a complex garment or a fashion show (Shaeffer 2007: 14-16).(2)
As this summary demonstrates, haute couture embodies everything old-fashioned.

Everything in haute couture is done by hand, from seams to sleeves, beads to feathers.  If a
fashion house does not employ the “hands” (“mains” as called in French) for these jobs, it hires
outside contractors for it.  Chanel is famous for its 2002 purchase of House of Lesage, France’s
oldest embroiderer that traces its origins to Charles Worth, the founder of haute couture.  This
house provides lace and other embroidery work for three of my case studies: Chanel, Dior and
Lacroix.  Imagine in today’s world of sewing machines and cheap international labor, an army of
people in France with jobs as intricate as being the “little hand” (“petite main”) that sews sequins
or, my personal favorite, the left-handed “hand” who finishes zippers (Shaeffer 2010: 96).(3)

Despite its old-fashioned methods and its roots in the mid-19th century, haute couture
always has embraced a global business model aimed at surviving in the roller coaster
environment of the early 20th century.  This model depends on image.  Trends in demographics
of wealth, exploitation of global media, creative franchising, incorporating international business
partners and, perhaps most importantly, connection with technology that allowed the
manufacture of ready-to-wear and mass market merchandise have allowed haute couture to
survive.  This project will discuss how image and clientele intersect in haute couture to promote
ready-to-wear and other consumer goods.

To explore this, I have compiled chronological timelines of major trends at several haute
couture houses, using three legendary French houses as case studies: Chanel (founded 1909),
Dior (1946), and Yves Saint Laurent (1961).  I extrapolated data on licenses for mass market
goods, sales and the performance of haute couture throughout the 20th century.  I applied my
findings to two newcomers, Jean-Paul Gaultier (ventured into haute couture in 1997) and Christian Lacroix (1987).  The traditional houses of the former trio developed mass market practices as a means of survival in the face of World Wars, economic crashes, globalization and the information age.

The latter two are different.  Gaultier opened his ready-to-wear house in
1977, waited twenty years to delve into haute couture and earned his official designation in
2001.  Lacroix opened his doors in 1987 but declared bankruptcy in 2009.  Now, Lacroix is
known for scents marketed by Avon.

Business books on fashion argue whether or not fashion is a success or if it will continue
to have world influence.  The End of Fashion by Teri Agins, a Wall Street Journal reporter
covering fashion, calls the modern fashion industry a failure because of declining profits (even
though mainstream brands like Levi Strauss continue to make millions, they are making less
millions than previously).  Fashion Brands by Mark Tungate, a marketing specialist, studied how
fashion brands develop and use their image.  I built on their observations by studying both
French and English language sources (books by people in the industry, biographies, newspapers,
magazines, interviews with designers and corporate representatives, official web sites, and
academic journals).  I tried to interpret data regarding who bought haute couture, its effect on the
French economy, global profits in the luxury market and how specifically perfume and ready-to-
wear increased profits for fashion houses.

Many of these items cannot be directly compared.  For instance, sales figures are
presented in the literature as French francs, Euros, dollars and even pounds.  Even when they do
correspond in currency, the years are so far removed from each other that the figures cannot be
compared without adjustment for inflation.

My goal is to explore the relationships between haute couture, an industry which costs
fashion houses millions of dollars a year, and mass market fashion goods.  Agins blames the lack
of haute couture profit on the industry’s indulgence in art and talks about how multinational
entities — including two big French corporations: LVMH (Louis Vuitton Moët Hennessey) and PPR (Pinault-Printemps-Redoute– purchased fashion brands in the nineties.  She proclaims haute couture a failure and implies that fashion as an industry will continue to decline.  Agins neglects to consider fully the impact of image and marketing these
mass market licensed items, something Lou Taylor focuses on in “The Hilfinger Factor and the Flexible Commercial World of Couture.”  Similar to how the lower-end brands like Tommy Hilfinger use the specific selling of a lifestyle image, that’s exactly how haute couture incurs profit.  Image leads to the sale of overpriced designer goods. Taylor calls this phenomenon “brilliance in commercial flexibility” (Taylor 2000: 129)

While Taylor addresses mainstream American fashion entities, his findings are supported in the business realm by Alain Chaffel, a French economist, also credits the success of haute couture to “brilliance” but he refers to
handicraft and creativity (2008: 46).

Haute couture often sparks a debate about whether or not high fashion sewing influences
everyday clothing trends.  Fashion scholars argue about whether fashion trickles down from
haute couture or “mops up” from the street (for example, Jenkin Jones 2002 vs. Hastreiter 1993),
but a bigger lesson can be learned.  On one hand, scholars like Taylor study mass market goods,
while haute couture attracts scholarly attention for its artistic value and impracticality.  No one
seems to acknowledge that haute couture spawned the modern fashion industry, and it did so by
incorporating global business practices at its very origins.  Its sensitivity to the global market and
its adherence to French values makes haute couture a relevant topic that combines the
preservation of culture with international economic success.

Haute couture follows strict French trademark and production rules, as an appellation
d’origine contrôlée, despite tracing its roots to Charles Worth, mentioned earlier as a founder of
House of Lesage.  Worth was an expat Englishman who made Paris the center of the fashion
universe.  While fashion seems quintessentially French in reputation, only two designers from
my five case studies are French.  All three of my iconic French houses are led by non-French
designers.  Chanel’s Karl Lagerfeld is German.  Dior’s John Galliano is British.  Yves Saint
Laurent’s Stefano Pilati is Italian.  This offers a direct contradiction to the stereotype that the
French do not like foreigners involved in their business, another reason why haute couture is a
pertinent industry to study today.

(1) Already Shaeffer introduces a complexity into this definition.  Producers of haute couture must belong to
the official French fashion union.  They can only join the union if they have a “godfather” who is already a
member of the union who attests to their craftsmanship and worthiness and fulfill all the other criteria in
Shaefferʼs definition.

(2) To get a small taste of the craziness before an haute couture show I highly recommend “The Day
Before: Jean-Paul Gaultier,” part of a reality series on the Sundance Channel.  The Day Before, Season
1, Episode 4, featuring Jean-Paulʼs spring 2009 collection. Valentino: The Last Emperor is a feature-
length documentary film about Valentinoʼs last collection which is available in Skillman Library.

(3) Shaeffer points out that itʼs rare to find an ambidextrous “hand” who can easily sew both sides of a
zipper, so many houses have an employee whose primary job is to be left-handed.  This level of detail
and intricacy is typical of haute couture.

Basic PR for the Amateur

If you have public relations or journalism experience, this list is not meant for you. This list is meant for the mom in charge of the PTA public relations committee or the poor guy who volunteered at the animal shelter hoping to walk a dog and got stuck behind a computer. It’s always a great list for the small business owner hoping to generate media interest in their operations without paying for it…

  • A press release should be about 400 words long. It should never be longer than one page.
  • A press release should end with three number signs (###) centered on the bottom of the copy. (Copy is the lingo for “the words.”)
  • If writing from a business, non-profit or some other not immediately recognizable entity, the paragraph about the ### should say, in about 75 words, the history of the entity. This paragraph should be on every press release you send out and it should always say exactly the same thing. Update it yearly, or when there’s a big change.
  • When you email a press release: the subject line of the email should say PRESS RELEASE: and then state the most basic facts: what’s happening, why they care, and the date. All in the subject line. This information will be similar to the headline you put on the press release and similar to the file name of your press release.
  • Copy the entire press release into the body of the email, so they don’t have to download the attachment to read it to judge how important it is.
  • Attach a .doc, .rtf or .txt file of the press release to the email, so if they want to copy your press release without retyping they can without having the hard returns and goofy formatting that comes with email.
  • For an event, send a press release about two weeks in advance. You may send a reminder a few days before the event, and clearly state REMINDER in the subject line with the same title as the original message.
  • Now, the writing. Always write your first paragraph as if it’s the only paragraph the editor will read. Keep it under 100 words. Cover who, what, when, where, why and most importantly: convey any specific info that would resonate with the readers/public.
  • The second paragraph can provide more info as to why it’s an important event. Provide the details that will convince the editor to do the story.
  • Paragraph three is a nice place to provide a quote from someone involved, with the quote marks and everything, just like they do in the newspapers. This will relate directly to what was said in paragraph 1 & 2.
  • You can single space your press release, but provide a space between paragraphs so it’s easy to read.
  • Always provide a “For more information, contact:” line. I put mine at the very top. Include the person’s name, their title, their email, business phone, and, if possible, an “after five p.m.” number so a reporter on deadline can find you.
  • Use active verbs. This means avoiding as much “to be” as possible, avoid “is,” “been,” “was,” “being” etc.
  • Use spell check and grammar check
  • Have a friend read it before you send it out

Photo by Tracy Chafin

Photo by Tracy Chafin